Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christopher McFall

Charlotte,NC

Summary

Installation professional prepared for impactful roles in technical environments. Background includes managing complex setups and problem resolution, with focus on precision and reliability. Collaborative team player, flexible with changing demands, and skilled in equipment handling and system troubleshooting.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Delivery Associate

D'Fine Logistics/Amazon
11.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.

Install Technician

Travis Crawford HVAC
09.2022 - 10.2024
  • Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
  • Improved customer satisfaction by providing timely and efficient installations of various equipment.
  • Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
  • Delivered high-quality installations that resulted in repeat business from satisfied customers.
  • Provided outstanding customer service before, during, and after the installation process for seamless experiences.
  • Efficiently managed inventory of supplies and tools needed for each project while minimizing waste on job sites.
  • Educated customers about system upkeep and operations.

Install Assistant

DAC HVAC
09.2021 - 03.2022
  • Used hand tools, power drills, multi-meters and watt meters.
  • Utilized [Software] to maintain and update customer information, repair logs and inventory.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Contributed towards company growth by delivering exceptional customer service and fostering positive relationships with clients, leading to repeat business and referrals.
  • Maintained a clean and organized work environment, allowing for efficient workflow during installations.

Order Processor

Big Rock Sports
07.2020 - 09.2021
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
  • Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Handled high-volume periods with ease, maintaining consistent performance under pressure.

Inventory Coordinator

F. Korbel & Bros. Inc.
07.2009 - 06.2020
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Performed full inventory counts every year.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.

Shipping Supervisor

Sonoma Tilemakers
03.2000 - 06.2009
  • Supervised shipping team of [Number] employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Reduced shipment errors by conducting thorough inspections of outgoing packages.
  • Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.

Education

High School Diploma -

The Hewitt School
Washougal, WA
06-1998

Skills

  • Hand tool proficiency
  • Diagnostics and troubleshooting
  • Field service
  • Warehouse operations
  • Discrepancy investigations
  • Logistics planning
  • Safety protocols adherence
  • Blueprint interpretation
  • Data entry skills
  • Order picking
  • Teamwork orientation
  • Deadline management

Certification

EPA Universal license

EPA II license


Languages

English
Native or Bilingual

Timeline

Delivery Associate

D'Fine Logistics/Amazon
11.2023 - Current

Install Technician

Travis Crawford HVAC
09.2022 - 10.2024

Install Assistant

DAC HVAC
09.2021 - 03.2022

Order Processor

Big Rock Sports
07.2020 - 09.2021

Inventory Coordinator

F. Korbel & Bros. Inc.
07.2009 - 06.2020

Shipping Supervisor

Sonoma Tilemakers
03.2000 - 06.2009

High School Diploma -

The Hewitt School

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