Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTOPHER MEGIE

Fort Lauderdale

Summary

Dynamic Customer Service Representative with a strong foundation in customer service, communication, and problem-solving skills, dedicated to driving organizational success. Proven ability to thrive in rapidly changing environments while quickly mastering new information and technologies. Results-oriented achiever with a track record of exceeding targets and delivering impactful solutions in fast-paced settings. Combines strategic thinking with hands-on experience to enhance performance and foster positive customer experiences.

Overview

11
11
years of professional experience

Work History

Cruise Consultant

MSC Cruises USA
Miami, FL
03.2024 - 07.2026
  • Guided clients in selecting cruise packages tailored to individual preferences and budgets.
  • Educated potential clients about the benefits of cruising as a vacation option during face-to-face consultations or over-the-phone conversations.
  • Addressed client concerns promptly and professionally, resulting in high levels of customer satisfaction.
  • Analyzed customer feedback to identify trends and improve service offerings effectively.

Customer Service Representative

Benelynk
Remote, FL
11.2020 - 09.2022
  • Provided customer service and resolved queries over the telephone
  • Took inbound calls for registration, negotiated third party rejection with medicaid applications and noted patients accounts thoroughly.
  • Completed Data Entry

Customer Service Representative

Chewy
Hollywood, FL
04.2018 - 09.2020
  • Assisted with customer service and resolved queries over the telephone.
  • Kept track of orders, medical prescriptions and responded to emails
  • Upheld medical information various computer system while taking care of patient

Customer Service Representative

Marketsource / Target
Sawgrass, FL
01.2016 - 01.2018
  • Knowledge of products and services for many cell providers and internet
  • Assisted with upgrades and in house technical support

Education

Web Development

Iron Hack
Brickell, FL

Skills

  • Time management
  • Professionalism
  • Organization
  • Customer service
  • Client relationship building
  • Problem-solving

Timeline

Cruise Consultant

MSC Cruises USA
03.2024 - 07.2026

Customer Service Representative

Benelynk
11.2020 - 09.2022

Customer Service Representative

Chewy
04.2018 - 09.2020

Customer Service Representative

Marketsource / Target
01.2016 - 01.2018

Web Development

Iron Hack
CHRISTOPHER MEGIE