Christopher Michael
31 Taft Southbridge, MA 01550,MA
Summary
Dynamic Security Shift Supervisor at Securities America with expertise in access control and incident reporting. Enhanced customer satisfaction through proactive communication and collaboration with law enforcement. Proven ability to maintain a secure environment while effectively managing scheduling and CCTV monitoring, ensuring safety for all stakeholders.
Overview
3
3
years of professional experience
Work History
Security Shift Supervisor
Securitas Security Services USA
08.2022 - 05.2024
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
Security Officer
Securitas Security Services USA
01.2021 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Diploma -
High School Diploma Cyber Security
Jobcorps Grafton Ma03.2023
Skills
- Computer skills
- CCTV monitoring
- Scheduling management
- Physical security
- Incident reporting
- Access control
Timeline
Security Shift Supervisor
Securitas Security Services USA
08.2022 - 05.2024
Security Officer
Securitas Security Services USA
01.2021 - 08.2022
Diploma -
High School Diploma Cyber Security
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