Christopher M. Mileusnich
Pickerington
Summary
Results-driven Sales and Marketing Professional skilled in account management, strategic planning, and business development. Designs effective sales strategies and promotional programs that enhance revenue and profitability. Trains and leads high-performing teams to achieve objectives while delivering tailored customer service. Oversees financial and strategic decisions to ensure sustainable growth.
Overview
25
25
years of professional experience
Work History
Territory Manager/Inside Sales
Dynamic Foodservice Solutions
Columbus
07.2024 - Current
- Supported key accounts through tailored sales strategies and product knowledge
- Led ARM (Autonomous Retail Merchandiser) sales, training, and installation
- Demonstrated product features and benefits to end users, enhancing customer understanding and engagement
- Led team in preparing detailed quotes for walk-in coolers and freezers, ensuring accuracy and client satisfaction.
Field Account Rep
Famous Supply
Columbus
07.2023 - 07.2024
- Exceeded monthly and quarterly revenue and sales goals through strategic meetings with property management teams
- Expanded territory in Columbus MRO market to increase regional presence
- Analyzed competitive market and adjusted local pricing and promotions to enhance market positioning
- Acted as MRO field account representative for apartment complexes and fostered strong relationships with property managers and maintenance supervisors.
Field Account Rep
HD Supply
Columbus
08.2021 - 07.2023
- MRO field account representative servicing apartment complexes, while solidifying relationships with property managers and maintenance supervisors
- Managed book of business generating $3 - $4 million in revenue
- Exceeded monthly and quarterly revenue and sales goals through strategic monthly meetings with properties
- Analyzed competitive market to adjust local pricing and promotions, enhancing business positioning
- Working with reporting system inside of sales force, daily notes, task, and account revenue reports
- Two-time Big Deal award winner for exceptional customer service
Sales Manager
Commercial Zone Products
Columbus
01.2018 - 06.2020
- Researched, identified, targeted and solidified relationships with new and existing Corporate Hotel Brands, National Distribution (HD Supply, Guest Supply, and American Hotel), and Hotel Management Groups resulting in 15% overall growth.
- Conducted weekly sales calls with existing accounts, identifying and pursuing new business opportunities to exceed revenue and sales activity goals.
- Developed existing accounts and conducted quarterly reviews with local and national market managers to align strategies with targeted goals.
- Developed measurable targeted action plans for account penetration and growth.
- Trained and developed direct report to enhance sales capabilities and drive performance.
- Managed and executed trade shows for National Hotel Brands as well as National Distributors.
- Conducted site inspections with targeted clients along with existing clients.
- Assisted with annual negotiations and annual contract renewals.
- Prepared weekly reports highlighting market trends, account development and new prospects.
- Pursued opportunities and conducted market research to contribute to new product development.
National Accounts Manager
Lancaster Commercial Products
Columbus
01.2008 - 01.2018
- Conducted annual product line-item reviews of national accounts to assess product presence and effectiveness, informing future sales strategies.
- Managed monthly, quarterly, and annual rebate programs to ensure timely execution and alignment with sales goals.
- Developed, updated, and maintained sales and marketing programs with U.S. Distributors and Canadian customers.
- Led efforts in choosing pre-show marketing and show specials, and teamed with distributors to run trade show promos.
- Conducted audit to determine product warehousing and outline opportunities to expand product line.
- Oversaw Independent Rep firms on sales and training.
- Designed new products to implement in the hospitality industry, including room trays, wastebasket liners, and ice buckets.
Regional Account Manager
Lancaster Colony Commercial Products
Columbus
01.2005 - 01.2008
- Worked with major national chains (Choice, IHG, Best Western, Marriott, and Hilton, among others) and specified programs for products into brands.
- Visited national accounts to strengthen relationships and drive client growth.
- Worked with independent foodservice representatives and called on current and potential customers to grow business.
- Verified purchase orders for accuracy, ensuring franchisees acquired specified items for each hotel brand.
- Partnered with customer service in training on key responsibilities, including ordering samples and processing orders.
- Monitored open order report to facilitate timely processing of customer requests.
- Checked daily purchase orders to ensure POs filled promptly and stock remained available and ready to ship on time.
Sales Rep
RadioShack
Columbus
01.2002 - 01.2005
- Worked as a certified sales representative for cell phones, DIRECTV, and Dish Network.
- Named top overall Dish Network representative for Ohio district for December 2004 as well as supervisor of the month for December 2003.
- Executed weekly marketing initiatives with host store (Sam’s Club) to enhance visibility and drive sales.
- Conducted weekly meetings with district manager to set weekly and monthly store promotions and goals.
- Supervised three to four employees, ensuring effective team performance and customer service.
- Provided continual training to customer service representatives.
- Set personal goals for customer service representatives in host stores, fostering accountability and performance.
- Managed and maintained weekly work schedule.
Education
B.A. - Interpersonal Communication
BOWLING GREEN STATE UNIVERSITY
Bowling Green, Ohio01-2001
Skills
- Salesforce and Microsoft Office Suite
- AS/400 expertise
- Sales strategy and forecasting
- Key account management
- Pricing and product positioning
- Customer relationship management
- Problem solving and effective communication
- Upselling and cross-selling techniques
- Sales presentation skills
- Pipeline development and CRM tracking
- Event networking and marketing support
Timeline
Territory Manager/Inside Sales
Dynamic Foodservice Solutions
07.2024 - Current
Field Account Rep
Famous Supply
07.2023 - 07.2024
Field Account Rep
HD Supply
08.2021 - 07.2023
Sales Manager
Commercial Zone Products
01.2018 - 06.2020
National Accounts Manager
Lancaster Commercial Products
01.2008 - 01.2018
Regional Account Manager
Lancaster Colony Commercial Products
01.2005 - 01.2008
Sales Rep
RadioShack
01.2002 - 01.2005
B.A. - Interpersonal Communication
BOWLING GREEN STATE UNIVERSITY