JOSEPH D. NOVAK
Knightdale,NC
Summary
Senior healthcare sales and account management professional with 10+ years of success leading complex, multi-state and national accounts. Deep experience selling into hospital systems, IDNs, employer health, diagnostics, and physician practices. Known for consultative selling, C-suite engagement, contract negotiation, RFP leadership, and driving profitable growth through strategic planning, cost-reduction initiatives, and cross-functional collaboration. Highly adaptable, self-directed, and comfortable with extensive travel.
Overview
14
14
years of professional experience
Work History
Territory Sales Manager
Strive Medical
Raleigh, North Carolina
07.2024 - Current
- Consistently achieved or exceeded quota.
- Responsible for the sale of intermittent catheters, incontinence supplies, and wound care products.
- Called on spinal rehabilitation clinics, urology and pediatric urology practices, and wound care clinics.
- Partner with internal teams to manage product availability, implementation coordination, and issue resolution.
- Apply consultative sales strategies to uncover customer needs, align solutions, and protect existing business.
Territory Manager
Aeroflow Health
Eastern North Carolina, USA
04.2023 - 07.2024
- Aggressively redeveloped a challenged territory, calling on Pulmonology, Neurology, Primary Care, and Internal Medicine practices.
- Tripled territory revenue year-over-year through strategic planning, new account acquisition, and expansion of existing accounts.
- Sold complex DME solutions including CPAP, BiPAP, and ASV devices using a consultative, value-based approach.
- Analyzed market dynamics, competitor activity, and pricing to improve market share and customer retention.
Client Success Manager
LabCorp Employer Services
Morrisville, USA
01.2021 - 11.2022
- Managed large employer and broker relationships, focusing on retention, expansion, and service excellence.
- Led wellness initiatives including onsite screening events, flu shot campaigns, and compliance-driven testing programs.
- Utilized Salesforce for forecasting, pipeline management, and reporting while coordinating cross-functional delivery teams.
Key Account Executive
LabCorp
Atlantic Region, USA
07.2013 - 01.2021
- Managed strategic and complex accounts across NC, SC, VA, and TN including hospital systems, IDNs, TPAs, Fortune 500 employers, and occupational health clinics.
- Recognized as a two-time GEM (President’s Club) award winner for top sales performance.
- Presented and negotiated with C-suite executives, procurement teams, and clinical leadership to secure long-term contracts.
- Led high-impact initiatives during unprecedented COVID-19 testing demand, coordinating matrixed clinical and operational teams.
- Owned RFP and RFQ responses, pricing strategy, and contract implementation for large regional and national accounts.
Associate Sales Representative
MedTox Laboratories / LabCorp
St. Paul, USA
12.2011 - 07.2013
- Generated over 100 new diagnostic, laboratory, and point-of-care testing accounts.
- Built foundational experience in territory planning, prospecting, and healthcare solution selling.
Education
Bachelor of Arts - Business Management
St. John’s University
Collegeville, MNSkills
- National & Strategic Account Management
- Consultative Selling
- Healthcare Contracting & RFPs
- Market Share Growth
- Sales Forecasting
- CRM: Salesforce, Trella, Brightree
- C-Suite & Executive Presentations
- Field Sales Collaboration
- New Contract Launches
- Territory planning
- Customer retention
- Relationship management
- Product demonstration
- Consultative and relationship selling
- Lead prospecting
- Territory expansion
- Territory growth
- Territory and account management
- Account penetration
- Sales presentations
- Relationship building
- Strategic business planning
- Client consultations
- Territory management
- Upselling and cross selling
- Product positioning
- Healthcare sales
- Salesforce CRM
- Microsoft Office Suite
- LinkedIn Sales Navigator
- Sales Forecasting & Reporting Tools
- Kellogg School of Management – Mastering Sales, Professional Certificate
Additional Information
Willing and experienced in extensive travel (up to 80%)., Strong leadership background with experience mentoring and training peers.
Awards
- GEM (President’s Club) Award 2015 & 2018
Technology And Tools
- Salesforce CRM
- Microsoft Office Suite
- LinkedIn Sales Navigator
- Sales Forecasting & Reporting Tools
Timeline
Territory Sales Manager
Strive Medical
07.2024 - Current
Territory Manager
Aeroflow Health
04.2023 - 07.2024
Client Success Manager
LabCorp Employer Services
01.2021 - 11.2022
Key Account Executive
LabCorp
07.2013 - 01.2021
Associate Sales Representative
MedTox Laboratories / LabCorp
12.2011 - 07.2013
Bachelor of Arts - Business Management
St. John’s University