Christopher Mims Jr.
Houston,Tx
Summary
To build a long-term profession and utilize my dedication to grow within the insurance field. Looking to enlarge my knowledge and utilize my strong customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Stylist
Nordstrom
02.2021 - 06.2021
- Consulted with clients one-on-one to ascertain fashion preferences and make professional recommendations which improved overall satisfaction
- Organized incoming merchandise, while creating catalogs of the new, upcoming items to advertise to daily shoppers
- Shopped for and assembled complete or partial wardrobe collections for numerous client's needs, including special occasions, image modifications, new professions, or to complement bodily changes.
Telemarketer
Promark Research Company
11.2019 - 03.2020
- Interacted with over 15 people each day
- Maintained and recorded client information, while entering data into the given software
- Productively overcame obstacles to reach the daily or weekly goal, given by supervisors
- Eectively answered all questions while clarifying and providing insights on the current events discussed.
Customer Service Representative
DSS Research
01.2017 - 08.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cart Pusher
Walmart
03.2016 - 09.2016
- Removed litter from parking lot, planters and cart storage areas.
- Directed customers to appropriate areas in store to assist with locating products.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Assisted customers in loading groceries into cars.
Education
Pilot Catastrophe Services
Allstate
American Family Insurance
Total Loss Training
Business Management -
Texas Southern University
05.2020
High School Diploma -
Trimble Technical High School
05.2017
Skills
- Customer service
- MSB software
- Guidewire
- MS Office Applications
- Symbility
- XactContents
- CCC One
- Problem Solving
- Communication
- Time Management
Certification
- State farm property certification - completed 2024
- All state Auto Certification- completed 2023
- Texas adjuster license - completed 2022
Timeline
Personal Stylist
Nordstrom
02.2021 - 06.2021
Telemarketer
Promark Research Company
11.2019 - 03.2020
Customer Service Representative
DSS Research
01.2017 - 08.2017
Cart Pusher
Walmart
03.2016 - 09.2016
Pilot Catastrophe Services
Allstate
American Family Insurance
Total Loss Training
Business Management -
Texas Southern University
High School Diploma -
Trimble Technical High School
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