Christopher Montry
Lakeland,FL
Summary
Detail-oriented automotive professional with extensive experience in customer service and mechanical diagnostics. Strong analytical skills and adaptability foster a collaborative environment, driving service excellence and client satisfaction. Ready to leverage expertise to support organizational goals.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Service Advisor
Regal Automotive Group
Lakeland, FL
05.2008 - 08.2024
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated service appointments, ensuring optimal scheduling for technicians and customers.
- Analyzed vehicle performance data to recommend necessary repairs and maintenance services.
- Mentored junior advisors on best practices for customer interactions and service processes.
Mechanical Technician
Flagler Volvo
Tampa, FL
02.2017 - 03.2019
- Diagnosed and repaired mechanical issues in vehicles, ensuring optimal performance and safety.
- Conducted routine maintenance on engines, transmissions, and braking systems to enhance reliability.
- Collaborated with engineers to implement design modifications for improved vehicle functionality.
- Utilized diagnostic tools and software to troubleshoot complex mechanical problems efficiently.
Education
High School Diploma -
Lake Gibsobn High
Lakeland, FLSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Attention to detail
- Flexible and adaptable
Certification
elecetrical 1&2- hydraulic 1 through flagler/alta heavy equipment
Timeline
Mechanical Technician
Flagler Volvo
02.2017 - 03.2019
Service Advisor
Regal Automotive Group
05.2008 - 08.2024
High School Diploma -
Lake Gibsobn High