Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Morales

Fort Morgan,CO

Summary

Personable Waiter with more than 6 years of experience in the food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients, and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. I'm also a positive and upbeat host; who makes guests feel welcome while balancing diverse business requirements. Successful in maintaining productivity and calm in fast-paced environments. Lastly, I'm a focused chief with expertise in preparing meals for customers in busy establishments. Courteous and bilingual with excellent multitasking and presentation skills.

Overview

6
6
years of professional experience

Work History

Cook

Home Plate 2
Brush , CO
2017.06 - 2022.08
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Used standardized recipes and other instructions to prepare food.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.

Waiter/Host

Home Plate 2
Brush , CO
2017.08 - 2022.08
  • They stocked server areas with supplies before, during, and after shifts.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
  • Took orders, calculated charges, issued table checks, and collected payments from customers.
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
  • Informed customers about specials and upselling other food and drink items.
  • Communicated effectively with patrons, took orders, and made item recommendations.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Presented menus to patrons, answered questions about menu items, and made recommendations.
  • Cleared the table and bussed dishes to allow for quick setups.
  • Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • I have developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses, and brought bread to the table.
  • Relayed orders and special requests to cooks.
  • Stocked server areas with supplies before, during and after shifts.

Waiter

San Miguel
Fort Morgan , CO
2021.06 - 2021.12
  • We stocked server areas with supplies before, during, and after shifts.
  • I communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
  • Took orders, calculated charges, issued table checks, and collected payments from customers.
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
  • Reviewed daily specials, menu changes, and service specifications.
  • Informed customers about specials and upselling additional food and drink items.
  • Collected tickets and follow proper cash-handling procedures.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Communicated effectively with patrons, took orders, and made item recommendations.
  • Suggested additional items to customers to increase restaurant sales.
  • Cleared the table and bussed dishes to allow for quick setups.

Cashier

Chik-Fil-A
Colorado Springs , CO
2022.08 - 2023.05
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cook

Chick-fil-A
Colorado Springs , CO
2022.10 - 2023.05
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Organized storage areas for efficient usage of space.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Grilled and deep fried various foods from meats to potatoes.
  • Replenished food items from inventory and rotated ingredients.

Education

Fort Morgan High School
Fort Morgan, CO
05.2022

Some College (No Degree) - Emergency Medical Technician

Morgan Community College
Fort Morgan, CO

Skills

  • Point of Sale (POS) System Operations
  • Able to Lift 30 Pounds
  • High Energy and Stamina
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • Verbal and Written Communication
  • Relationship Building
  • Workflow Coordination
  • Team Player
  • Age Verification
  • Warm and Friendly
  • Transactions and Cash Handling
  • Bulk Food Preparation
  • Safe Food Handling
  • Kitchen Sanitation
  • Cutting and Slicing Techniques
  • Strong Butchery Skills

Languages

Spanish
Native/ Bilingual

Timeline

Cook

Chick-fil-A
2022.10 - 2023.05

Cashier

Chik-Fil-A
2022.08 - 2023.05

Waiter

San Miguel
2021.06 - 2021.12

Waiter/Host

Home Plate 2
2017.08 - 2022.08

Cook

Home Plate 2
2017.06 - 2022.08

Fort Morgan High School

Some College (No Degree) - Emergency Medical Technician

Morgan Community College

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Christopher Morales