Delanee Mathon
Springfield,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Server
Home Plate Bar & Grill
Springfield, IL
04.2022 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Team Member
Smoothie King
Springfield, IL
01.2021 - 06.2023
- Stocked shelves with ingredients for smoothie preparation.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Ensured compliance with health department regulations regarding food safety standards.
- Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
- Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
- Operated cash register to process payments from customers.
- Assisted customers with menu selections, providing nutritional information as requested.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Assisted in taking orders from customers accurately.
Education
High School Diploma -
Glenwood High School
Chatham, IL06-2022
Skills
- Guest Engagement
- Positive and professional
- Payment Collection
- Dependable and Responsible
- Point of Sale (POS) system operations
- Cleaning and sanitization
- Flexible and Adaptable
- Basic Math
Timeline
Server
Home Plate Bar & Grill
04.2022 - Current
Team Member
Smoothie King
01.2021 - 06.2023
High School Diploma -
Glenwood High School
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