Christopher Morelli
Ridgway,PA
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments. Innovative and in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Overview
19
19
years of professional experience
Work History
Route Sales Representative
Frito Lay
Kane, PA
08.2019 - Current
- Delivered customer satisfaction, reviewing feedback closely, and addressing needs.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
Assistant Store Manager
Elk County Foods
Johnsonburg, PA
08.2011 - 08.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Night Supervisor
Elk County Foods
Ridgway, PA
08.2008 - 04.2011
- Developed strong relationships with staff members through effective communication and leadership efforts.
- Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
- Facilitated smooth shift transitions by maintaining open communication between day and night.
- Enhanced workplace safety by implementing and enforcing strict security protocols for night shift employees.
General Laborer
PC Systems
Ridgway, PA
06.2005 - 08.2008
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Performed general housekeeping and cleaning tasks.
- Performed quality checks on products and materials to identify any defects.
- Read work orders to determine work assignments and equipment and materials needed.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Education
Diploma -
Dubois Area Senior High School
Dubois, PA06.2001
Skills
- Sales Goals
- Stock Rotation
- Customer Retention
- Leads Prospecting
- Team Support
- Route Planning
- Route Management
- Product displays
- Product Promotion
- Account development
Timeline
Route Sales Representative
Frito Lay
08.2019 - Current
Assistant Store Manager
Elk County Foods
08.2011 - 08.2019
Night Supervisor
Elk County Foods
08.2008 - 04.2011
General Laborer
PC Systems
06.2005 - 08.2008
Diploma -
Dubois Area Senior High School