Christopher Moss
Fort White,FL
Summary
Dedicated route technician with over 5 years of experience in customer service and maintenance repairs, ensuring high levels of client satisfaction. Successfully transitioned to a lead shipping clerk role at Chewy, optimizing inbound logistics and streamlining the unloading process to meet daily operational goals. Currently excelling as a mobile home salesman, combining exceptional customer service skills with project management expertise to facilitate seamless communication with contractors and deliver move-in ready homes on schedule.
Overview
10
10
years of professional experience
Work History
Mobile Home Sales Associate / Project Manager
Family Home Center
Lake City, FL
06.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Attended weekly team meetings to review performance goals and objectives.
- Managed full turnkey processes with all contractors to ensure the homes were move-in ready in a timely manner.
- Worked with several banks and mortgage companies to process and close out loans.
Lead Shipping Clerk
Chewy Warehouse
Ocala, FL
01.2020 - 06.2022
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Unloaded pallets off trailers for receiving.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Problem solved: any product that could not be received for inbound inventory.
- Managed the shipping and receiving of goods, ensuring accurate documentation and timely delivery.
- Managed the shipping yard to ensure all trailer were in correct areas.
Route Technician Manager
Bammertime Amusement
Ocala, FL
04.2015 - 01.2020
- Maintained accurate records of all service calls, repairs, and maintenance performed on equipment.
- Delivered product to customer locations according to route schedule.
- Provided excellent customer service at each stop along the route.
- Communicated with customers regarding machine problems and solutions.
- Kept track of fuel consumption and mileage for each vehicle used on routes.
Education
High School Diploma -
West Port High School
Ocala, FL05-2012
Skills
- Customer engagement
- Communication
- Project management skills
- Relationship building
- Teamwork
- Problem solving
- Dependability
Timeline
Mobile Home Sales Associate / Project Manager
Family Home Center
06.2022 - Current
Lead Shipping Clerk
Chewy Warehouse
01.2020 - 06.2022
Route Technician Manager
Bammertime Amusement
04.2015 - 01.2020
High School Diploma -
West Port High School
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