Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Muga

San Antonio,TX

Summary

  • Outstanding academic and practical training in Enterprise Risk and Operational Risk Management.
  • Dynamic, proactive, and innovative with demonstrated success in all previous risk roles.
  • Strong leadership competencies, analytical skills, organizational acumen with the ability to work effectively with external and internal customers in multicultural environments.
  • A demonstrated ability to integrate strategy and Enterprise Risk Management, working closely with senior management, to ensure strategic objective achievement.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Enterprise Risk Management Division Director

Idaho National Laboratory - Battle Energy Alliance
06.2023 - 02.2024

Directed for Risk Teams leadership and Enterprise Risk Management development for the Lab

  • Responsible for providing strategic leadership and collaborating with Sr Executives and the board on direction and maturity of the ERM program
  • Responsible strategic direction for Assurance and Compliance teams including Contractor Performance Assurance Team, Corporate Investigations Team, Supply Chain Risk Management Team, Export Control and Privacy
  • Directed the implementation of programs through a team of three direct reports managers and approximately 60 employees
  • Designed and conducted a Kaizen event that identified ongoing problems, develop, and implement actionable and immediate solutions within the Corporate Investigation Teams
  • Developed a comprehensive ERM program for INL that would identify, assess, and mitigate risks associated with threats to operational efficiency, financial stability, regulatory and contractual compliance, cyber and information security, employee safety, and human capital.

Operational Risk Manager PSM

Marathon Petroleum
01.2019 - 02.2024

Development, implementation and alignment of the logistics Operational Risk Management process, standard, tools, and tactics in line with Marathon Petroleum standards encompasses all Logistics Operation entities

  • Aligned, developed a Risk framework and Standard for identification, assessment, mitigation, and reporting of risks the met the requirements of ISO31000 guidelines
  • Developed a consistent set of Risk Management processes, systems, and tools
  • Developed and deployed a comprehensive training program to embed the Operational Risk Process, Tools, and Tactics into the day-to-day practices of the Logistics Organization placing Risk at the core of the business
  • Provided support and guidance in the application of simplified Operational risk tools to support the setting of priorities on the important focus items
  • Developed and implemented a governance reporting structure to provide oversight of the operational risk management through effective risk escalation resulting in timely risk-based decision making
  • Member of Marathon Risk Management Centre of Excellence, a cross-functional body that brings together a device group of Enterprise Risk Management Stakeholders to develop risk strategic capabilities by fostering the intake of new knowledge and share best practices
  • Member of the International Institute of Auditor (Risk Management and Control focus)

Operational Risk Manager

Andeavor Corporation
03.2016 - 12.2018

Responsible for direction, development, implementation and support of the Operational Risk Management process and standard that encompasses all Andeavor Operation entities

  • Designed, developed, and deployed Operational Risk Standard providing common framework for identification, assessment, mitigation, and reporting of operational risks
  • Managed, lead and coordinated a best practice and issue sharing network of Operational Risk Champions across Andeavor to drive Operational Risk Management alignment and consistency resulting in objective achievement
  • Developed capabilities of Operational Risk leads understanding, application and deployment of the Operational Risk Standard, processes, system, and tools ensuring alignment across all field operations and headquarters
  • Provided support and guidance in implementation of Operational risk standard requirements
  • Developed tools supporting implementation related to risk standard, risk register, risk notification, and risk reporting ensuring coherent and aligned assessment of risk across the enterprise
  • Developed and facilitated risk process training to ensure common understanding of Operational Risk Management
  • Provided thought leadership periodically refining ORM methodologies in collaboration with Andeavor risk community stakeholders
  • Complied, analyzed, and aggregated risk data for summary executive reporting to senor leadership delineating the progress, success, and obstacles in the management of risk across the enterprise.

Operational Risk Sr. Manager

Discover Financial Services
12.2014 - 02.2016

Director responsible for leading a team in developing and evolving the Operational Risk department, Risk Standard, process, and related training under a formal Enterprise Risk Management framework

  • Developed and deployed the Discover Operational Risk Management Department (ORM), hired trained and managed 6 associates who filled defined team roles
  • Work with Discover Business Units and 1st line Risk Teams to proactively identify and risks related to fraud, money laundering, inadequacy or failure of process, people Technology and external events
  • Coordinated the enterprise-wide performance of Risk and Control Assessments to evaluate controls and risk levels; establish a comprehensive understanding of risk profile and facilitate appropriate management mitigation actions for identified gaps
  • Developed ORM Standards and Guidelines for effective execution of RCSA (Risk Control Self Assessments and Control Design Reviews
  • Designed and deployed a review process that incorporated an independent effective challenge on RCSA results
  • Managed RCSA team to facilitate close working relationship with Risk Groups and LEAN teams and served as an SME in Control Design Review execution
  • Managed RCSA Operational Risk Team tasked with executing the RCSA enhancements by providing strong leadership to drive required results
  • Attended continuing industry education courses and conferences to maintain a continuous grasp of trends in the Risk Management space.

Enterprise Risk Manager

Whitney Bank
10.2012 - 11.2014

Second line of defense leader responsible facilitating the effective implementation of a fit for purpose Enterprise Risk Framework and team

  • Identified, trained SLOD risk management team to develop and deploy the ERM program
  • Partnered with LOB/CSU to proactively identify and assess capabilities of processes, procedures, systems related to the Risk Management Process to drive adherence and alignment within each business units
  • Facilitated risk assessment with LOB/CSU management by conducting research, leading risk workshops and meetings, reviewing documentation, and evaluating controls and risk levels; establish a comprehensive understanding risk profile, and preparing summary and analytical reports
  • Coordinated evaluation of risk mitigation action plans, monitoring implementation progress and escalate issues or delays
  • Provided thought leadership and assisted in development and refinement of ERM methodologies
  • Provided subject matter expertise on Company's ERM framework guiding LOB/CSU management to effectively implement practices in accordance with the Company's ERM methodologies
  • Served as chairperson and facilitator of the Operational Risk Committee and a special Risk Coordination working group
  • Collaborated with other corporate risk functions such as Compliance, IT Risk and Audit to streamline and align risk management practices

Business Risk Manager

Citi - Citi Trust (Switzerland) Ltd
10.2007 - 07.2012

Risk manager responsible for identifying, analyzing, evaluating, monitoring, and reviewing risks

  • Performed Risk Assessment to assess key controls and identify risks
  • Performed anti-money laundering transaction trend analysis
  • Engineered test scripts to facilitate control testing
  • Created and monitored KRI's to track and manage Operational Risk
  • Complied and analyzed data to identify, monitor and track risk related trends
  • Monitored and coordinated timely implementation Risk Management corrective actions
  • Assisted in Management of Business Risk staff deploying resources effectively in execution of overall risk management and control strategy
  • Provided summary reporting of Business Risk with recommendation related to High and Catastrophic related risk to senior leadership.

Education

Certification in Control Self-Assessment (CCSA) - Enterprise Risk Management

Institute of Internal Auditors
Certification
12.2018

Master of Arts - Sociology of Risk

The University of Memphis, Memphis, TN USA
Memphis, TN
08.2004

Bachelor of Science - Business Administration Economics And Accounting

Rust College, Holly Spring, MS USA
Holly Springs, MS
05.1997

Skills

  • Leadership skills
  • Analytical Reasoning
  • Team Management
  • Relationship Building
  • Meetings and presentations
  • Training and mentoring

Certification

Certified in Control Self-Assessment® (CCSA®) and Risk Management by the Institute of Internal Auditors

Timeline

Enterprise Risk Management Division Director

Idaho National Laboratory - Battle Energy Alliance
06.2023 - 02.2024

Operational Risk Manager PSM

Marathon Petroleum
01.2019 - 02.2024

Operational Risk Manager

Andeavor Corporation
03.2016 - 12.2018

Operational Risk Sr. Manager

Discover Financial Services
12.2014 - 02.2016

Enterprise Risk Manager

Whitney Bank
10.2012 - 11.2014

Business Risk Manager

Citi - Citi Trust (Switzerland) Ltd
10.2007 - 07.2012

Certification in Control Self-Assessment (CCSA) - Enterprise Risk Management

Institute of Internal Auditors

Master of Arts - Sociology of Risk

The University of Memphis, Memphis, TN USA

Bachelor of Science - Business Administration Economics And Accounting

Rust College, Holly Spring, MS USA

Certified in Control Self-Assessment® (CCSA®) and Risk Management by the Institute of Internal Auditors

Christopher Muga