Christopher Murray
New York
Summary
Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Program Manager
Hetrick-Martin Institute
New York, NY
04.2019 - 07.2026
- Reduced HIV and STI transmission rate among at-risk youth
- Developed program strategies to enhance service delivery for at-risk youth.
- Collaborated with cross-functional teams to implement best practices in program management.
- Mentored junior staff, promoting professional development and knowledge sharing across teams.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Conducted 150+ individual therapy sessions, in-person and virtually across NYC and Pennsylvania
- Trained new staff members on sexual health testing protocols
- Assisted in recruiting, hiring and training of team members.
- Delivered individualized counseling sessions to support clients in achieving personal goals.
- Facilitated group therapy discussions to enhance peer support and collaboration among participants.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Crew Team Member
Moxy Hotel
New York, NY
05.2018 - 04.2019
- Implemented new support group sessions
- Increased treatment enrollment by 15%
- Assessed patient progress with analytics
- Facilitated smooth operations by efficiently managing guest check-ins and check-outs.
- Assisted in training new team members on hotel policies and procedures.
- Responded promptly to guest inquiries, resolving issues to ensure satisfaction.
- Implemented process improvements that enhanced service delivery efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Sales Representative
Ricky's NYC
New York, NY
08.2017 - 05.2018
- Developed and maintained strong customer relationships to enhance loyalty and drive repeat business.
- Executed sales strategies to achieve monthly targets, contributing to overall revenue growth.
- Provided product knowledge and support, effectively addressing customer inquiries and concerns.
- Trained junior sales representatives on best practices and company policies, improving team performance.
- Monitored inventory levels, ensuring optimal stock availability for sales activities and reducing shortages.
- Developed personalized hair care plans based on individual client needs, enhancing overall service quality.
- Participated in industry events to stay current on trends and continuously improve personal skills as a representative.
Front of House Associate
Apple
New York, NY
08.2015 - 08.2017
- Delivered exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Managed point-of-sale transactions with accuracy and efficiency while maintaining a clean environment.
- Collaborated with team members to ensure seamless store operations during peak periods.
- Trained new associates on Apple's customer engagement protocols and product knowledge.
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Conducted regular store audits to ensure compliance with brand standards and optimize layout efficiency.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new staff on effective demonstration techniques and customer engagement strategies.
- Organized logistics for demo events, ensuring optimal setup and execution for maximum impact.
- Led cross-functional teams during high-profile events, fostering collaboration and enhancing overall performance.
Education
CASAC Course Graduate - Addiction Counseling
Recoveries R Us
New York, NY10.2025
Bachelor of Arts - Journalism And Mass Communication
NC A&T University
Greensboro, NC05.2009
Skills
- Substance abuse counseling
- Crisis intervention
- Therapeutic communication
- Treatment planning
- Client assessment
- Group facilitation
- Motivational interviewing
- Addiction recovery strategy
- Program leadership
- Attention to detail
- Public speaking
Accomplishments
- Presented on the power of gaming in therapy at multiple conferences across the country, including Creating Change 2025
- Developed "In Between The Highs and Lows", a card game based in psychoeducation to assist with substance misuse and harm reduction.
- Created multiple group interventions for at-risk youth in various languages, including Spanish and Japanese
- Became President of the Board of NYC Gaymers in December 2025
Timeline
Program Manager
Hetrick-Martin Institute
04.2019 - 07.2026
Crew Team Member
Moxy Hotel
05.2018 - 04.2019
Sales Representative
Ricky's NYC
08.2017 - 05.2018
Front of House Associate
Apple
08.2015 - 08.2017
CASAC Course Graduate - Addiction Counseling
Recoveries R Us
Bachelor of Arts - Journalism And Mass Communication
NC A&T University