Christopher Neiman
Hesperia,CA
Summary
Accomplished Quality Control Manager with a proven track record at Pilot Thomas Logistics, enhancing product quality and customer satisfaction through effective time management and stringent quality standards. Expert in customer service and maintaining a clean driving record, consistently achieving safe driving records and resolving customer complaints efficiently. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Driver
Westair Gases and Equipment
08.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Frac Service Manager
Pilot Thomas Logistics
08.2019 - 06.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to
- meet business goals.
Quality Control Manager
Pilot Thomas Logistics
08.2013 - 03.2018
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Education
GED -
Victor Valley High School
Victorville, CA10.1995
Skills
- Time Management
- Valid Commercial Driver's License
- Customer Service
- Clean Driving Record
Timeline
Driver
Westair Gases and Equipment
08.2022 - Current
Frac Service Manager
Pilot Thomas Logistics
08.2019 - 06.2020
Quality Control Manager
Pilot Thomas Logistics
08.2013 - 03.2018
GED -
Victor Valley High School
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