CHRISTOPHER NEYLON
Peer Support Specialist
Milwaukee,WI
Summary
Accomplished Peer Support Specialist at Wisconsin Community Services, adept in recovery guidance and boundary setting. Enhanced client engagement by fostering trust and resilience, reducing emergency incidents by 30%. Skilled in substance abuse awareness, I championed mental health advocacy, empowering clients to achieve personal growth and independence through tailored support strategies and collaborative care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Wisconsin Community Services
Milwaukee, WI
10.2019 - Current
- Facilitated peer support groups to foster community engagement and personal growth.
- Developed individualized recovery plans in collaboration with clients to enhance goal achievement.
- Provided crisis intervention strategies, ensuring safety and emotional stability for clients.
- Mentored new peer support specialists, enhancing team effectiveness and service delivery.
- Implemented feedback mechanisms to improve service quality and client satisfaction.
- Led workshops on coping strategies and life skills, empowering clients towards independence.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Advocated for client needs within the community, promoting access to resources and services.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Promoted a strengths-based approach for clients through active listening and empathy.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Transported individuals to medical appointments and support meetings whenever needed.
- Increased community awareness about mental health issues by participating in outreach events such as mental health fairs or informational presentations.
- Coordinated with treatment providers on individual client cases ensuring continuity of care throughout the entire process.
- Served as role model for recovery, inspiring clients with personal success stories and resilience.
- Reduced feelings of isolation among clients by connecting them with peer support networks.
- Documented client interactions and outcomes, maintaining accurate and confidential records.
- Improved client engagement with treatment plans by establishing trust and rapport through one-on-one support sessions.
- Enhanced client self-reliance by developing and implementing personalized recovery plans.
- Provided crisis intervention services, significantly reducing emergency incidents among clients.
- Monitored and reported on client progress, providing valuable feedback for continuous program improvement.
- Collaborated with healthcare professionals to ensure holistic approach to client care.
- Contributed to positive organizational culture by embodying recovery principles in daily interactions.
- Tailored support strategies to address unique challenges faced by clients, resulting in more effective interventions.
- Supported clients in setting and achieving personal goals, leading to improved life satisfaction.
- Facilitated peer support groups, creating safe environment for sharing and growth.
- Boosted client confidence and social skills by organizing community integration activities.
- Increased awareness of mental health resources in community through outreach efforts.
- Encouraged client participation in therapeutic activities, promoting mental and emotional well-being.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Educated clients on dangers of substance abuse and prevention techniques.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Facilitated group counseling sessions to support and encourage client growth.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Education
Human Services
Upper Iowa University
Milwaukee, WI01-2027
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
Certification
- Peer Support Training - 7/2025
- Substance Abuse Training in 2015 Completion
Timeline
Peer Support Specialist
Wisconsin Community Services
10.2019 - Current
Human Services
Upper Iowa University