Christopher Gibson

• Managed the daily operations of 30 employees in multiple departments to maximize efficiency.
• Developed talented team, participating in hiring, coaching, and performance management processes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Monitored productivity and utilized results to make staffing adjustments.
• Adhered to corporate standards and regulations, encouraging safe and efficient operations.

• Collaborated with team members to maintain a safe work environment for both employees and customers.
• Maintained production area for cleanliness and sanitation compliance; reported any violations immediately.
• Tracked inventory levels using computer systems; alerted management when supplies needed replenishing.
• Demonstrated excellent customer service skills, including responding to inquiries and resolving complaints in a timely manner.

Developed individualized plans for 20 mentees to maximize their potential in the areas of academics, social interactions, and decision-making.

• Counseled students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career plans.
• Organized educational activities to enhance the knowledge of participants in various fields such as finance or technology.
• Counseled students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career plans.

• Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
• Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
• Attended monthly staff meetings and served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Responded to room transfers, incident reports, and maintenance requests.