Christopher O’Brien
Holbrook,NY
Summary
Accomplished General Manager at Elegant Fence and Deck, adept in operations management and leadership, significantly enhancing team cohesion and client satisfaction. Expert in strategizing for profitability, achieving sales growth, and excelling in problem resolution. Demonstrates a unique blend of technical and interpersonal skills, ensuring long-term success and loyalty with key stakeholders.
Overview
19
19
years of professional experience
Work History
General Manager
Elegantfenceanddeck@gmail.com
10.2014 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Head Waiter
Village Idiot Pub
06.2021 - 06.2022
Head Waiter
Coliseo Pizzeria
06.2018 - 06.2021
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Installation Technician
Bobcat Fence Co.
06.2005 - 10.2014
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Installer
Blue Tides Irrigation
06.2011 - 10.2012
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
Education
High School Diploma -
Sachem High School Easth
Farmingville, NY06.2005
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Timeline
Head Waiter
Village Idiot Pub
06.2021 - 06.2022
Head Waiter
Coliseo Pizzeria
06.2018 - 06.2021
General Manager
Elegantfenceanddeck@gmail.com
10.2014 - Current
Installer
Blue Tides Irrigation
06.2011 - 10.2012
Installation Technician
Bobcat Fence Co.
06.2005 - 10.2014
High School Diploma -
Sachem High School Easth
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