Christopher Oduguwa
Garland,Texas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Manager on Duty
Custom Pro Roofing And Solar
10.2022 - Current
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Strengthened relationships with key clients through regular communication and proactive problemsolving.
- Implemented cost-saving measures through careful budget planning and expense analysis to maximize profitability.
- made sure all items were ready for installers to go out into the field
- also have forklift certification. can operate machinery
Floor Supervisor
Sprint
09.2017 - 01.2019
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Contributed to overall business growth by implementing targeted marketing initiatives that increased foot traffic on the retail floor.
Forklift Operator
Rhino Staging & Events Production
04.2014 - 01.2019
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- certified forklift operator
Sales Back Office Assistant
ATT
04.2008 - 01.2012
- Increased sales efficiency by streamlining back office processes and implementing new software tools.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Supported sales team in achieving targets through diligent follow-ups on leads and efficient order processing.
- Assisted in maintaining accurate customer records, ensuring up-to-date information for future reference.
- Developed strong relationships with key clients through regular communication and excellent customer service skills.
Education
Associate of Arts - Business Administration
Tyler Junior College
Troup, TX05.2006
High School Diploma -
Rowlett High School
Rowlett, TX05.2003
Skills
- Technical Knowledge
- Staff Training and Development
- Sales and Marketing
- Team leadership
- Effective communication
- Policy Enforcement
- Adaptability and flexibility
- Analytical thinking
- Problem-solving abilities
- Inventory management
- Employee engagement
- Customer service focus
- Project management
- Interpersonal skills
- Organizational skills
- Data Analytics
- Staff Management
- Operations Management
- Business Development
- Business Administration
- Goal-Oriented
- Processes and Procedures
- Negotiation
- Customer Service
- Lead Generation
- Good Judgment
- Forklift operator
Timeline
Manager on Duty
Custom Pro Roofing And Solar
10.2022 - Current
Floor Supervisor
Sprint
09.2017 - 01.2019
Forklift Operator
Rhino Staging & Events Production
04.2014 - 01.2019
Sales Back Office Assistant
ATT
04.2008 - 01.2012
Associate of Arts - Business Administration
Tyler Junior College
High School Diploma -
Rowlett High School
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