Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Device Repair Technician
Inogen
Richardson, TX
01.2021 - 02.2024
Replaced defective components or parts as needed.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Maintained records of repairs, calibrations, and tests performed on equipment.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Conducted preventive maintenance procedures according to established schedules.
Used bolts, rivets and screws to fasten parts.
Operated various diagnostic tools to determine repair plans.
Troubleshot systems to determine appropriate resolution for reported problems with usage.
Managed workflow and productivity of lower-level technicians to keep projects on task.
Operated specialized diagnostic tools used to identify system faults.
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Disassembled and repaired damaged sections and fabricated replacements.
Analyzed data collected during testing to determine root cause of failure.
IT Field Support Technician
PEAkON NYC
New York, NY
02.2016 - 12.2020
Provide technical support for desktop computers, applications, and peripherals.
Log and track support tickets.
Install, configure, and maintain computer networks.
Troubleshot network connectivity problems for local and remote users.
Provide general IT support to end-users.
Provide recommendations for system improvements.
Analyze and design information systems to meet organizational needs.
Test software applications to identify and fix bugs.
Assist end-users with software installations, configurations, and updates.
Configured IP addresses for new workstations and troubleshooted network problems.
Managed inventory control of all IT assets in the organization.