Christopher Onofre Sanchez
Booklyn Center ,MN
Summary
Dynamic and results-driven professional with experience at Famous Dave's Bar-B-Que, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in managing reservations and optimizing service flow, while training new staff to uphold high standards of service excellence.
Overview
2
2
years of professional experience
Work History
Host
Famous Dave's Bar-B-Que
Maple Grove, MN
06.2022 - 06.2024
- Greeted and seated guests promptly to ensure smooth dining experiences.
- Managed reservations and waitlists using restaurant management software.
- Provided menus and answered questions about food and drink options.
- Collaborated with servers and kitchen staff to streamline service flow.
- Assisted in maintaining cleanliness and organization of the dining area.
- Addressed guest concerns effectively to enhance customer satisfaction.
- Coordinated with team members during busy shifts for optimal service efficiency.
- Trained new hosts on procedures and customer service expectations.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
Associate of Arts - Exercise Science
Iowa Central Community College
Fort Dodge, IA05-2026
High School Diploma -
Osseo Senior High
Osseo08-2024
Skills
- Foreign language skills
- Customer service
- Team collaboration
- Patient communication
- Detail-oriented
- Multitasking
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Host
Famous Dave's Bar-B-Que
06.2022 - 06.2024
Associate of Arts - Exercise Science
Iowa Central Community College
High School Diploma -
Osseo Senior High
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