CHRISTOPHER ORRIDGE
Mount Vernon,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement, proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Client Advisor
DARCARS Lexus of Englewood
09.2024 - Current
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Completed registration paperwork and sales documentation.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
- Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Finance Manager
DARCARS BMW of Mount Kisco
03.2023 - 09.2024
- Provided ongoing training and support to sales staff on updated financing programs and offerings.
- Enhanced overall efficiency by implementing new processes and technology within the finance department.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
- Developed strong relationships with lenders to secure favorable loan terms for customers.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Continuously sought out opportunities for professional growth, attending industry conferences and workshops to stay current on trends in automotive finance.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Streamlined financing procedures for faster approval and processing times.
- Monitored pipelines to track and log status of loans.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Sales Representative
DARCARS BMW of Mount Kisco
11.2021 - 03.2023
- Met with existing customers and prospects to discuss vehicle needs and recommend optimal solutions
- Retained excellent client satisfaction ratings through outstanding service delivery
- Negotiated purchase prices and explained sales, warranty and optional products
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Prepared purchased vehicles and completed final delivery checks
- Located desired vehicles at auctions and other dealerships
- Answered telephone and email inquiries from potential customers
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Contacted associated dealerships to locate desired vehicles meeting customer specifications
- Met customers on lot and in showroom to discuss available vehicles and options
- Completed registration paperwork and sales documentation
- Responded to customer enquiries via telephone and email
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
Water Meter Technician/ Reader
SUEZ Water
11.2019 - 03.2020
- Maintained personal and equipment safety for over 90 days in changing weather conditions
- Attended safety meetings and took part in safety awareness trainings and programs
- Connected newly installed SUEZ meters at over 100+ locations over 3 Months
- Maintained excellent attendance record, consistently arriving to work on time
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Repaired non-functioning meters and tested to verify operational status
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies
- Used Clavesk Software to transfer collected data to company databases daily
- Installed and programmed new RF Boxes for meter installations
- Knowledge in Locating curb boxes and tracing pipe
- Adequately trained and familiar with freeze kits
Education
Certificate - Automotive Technology
Apex Technical School
Long Island City, NY05.2008
Diploma - General Studies
Harry S Truman High School
Bronx, NY06.2007
Skills
- Customer service
- Quality control measures
- MS Office
- Problem resolution
- Professional
- Reliable
- Punctual
- Team Player
- Capable of working Independently as well as with others
- Ability to Multitask
- Sales experience
- Lead prospecting
- Consultative selling
- Client retention strategies
- Client interaction
- Money handling
- Product promotion
Timeline
Client Advisor
DARCARS Lexus of Englewood
09.2024 - Current
Finance Manager
DARCARS BMW of Mount Kisco
03.2023 - 09.2024
Sales Representative
DARCARS BMW of Mount Kisco
11.2021 - 03.2023
Water Meter Technician/ Reader
SUEZ Water
11.2019 - 03.2020
Diploma - General Studies
Harry S Truman High School
Certificate - Automotive Technology
Apex Technical School
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