Christopher Osterman
Roselle Park
Summary
Multi-talented professional with many years of experience stocking retail merchandise and processing customer transactions. Skilled at receiving orders, organizing products on shelves, and providing excellent customer service.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Autozone
Linden
02.2020 - 02.2025
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered customers' questions and provided information on store procedures or policies.
- Backed up cashiers ringing up large number of customers by bagging products.
- Processed returns and exchanges according to store policies.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Assisted with pricing merchandise for sale in store.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Handled merchandising and restocking needs for multiple checkout lanes.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Issued receipts, refunds, credits or change due to customers.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Processed returns and exchanges according to company policies and procedures.
- Processed customer payments quickly and returned exact change and receipts.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Assisted with customer requests and answered questions to improve satisfaction.
Delivery Driver
Autozone
Linden
02.2020 - 02.2025
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Checked tires for proper inflation before leaving on each route.
- Handled merchandise in accordance with product handling standards.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Verified accuracy of items loaded onto truck against shipping documents.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Ensured accurate completion of all paperwork associated with deliveries.
Education
High School Diploma -
Queen of Peace
North Arlington 06-1999
Skills
- Cash handling
- Point-of-sale operation
- Inventory management
- Team collaboration
- Employee training
- Payment processing
- Product scanning
- POS systems
- Merchandise restocking
- Cash handling expertise
- Quick decision making
- Sales techniques
Timeline
Cashier Assistant
Autozone
02.2020 - 02.2025
Delivery Driver
Autozone
02.2020 - 02.2025
High School Diploma -
Queen of Peace