CHRISTOPHER OTT
Phoenix,AZ
Summary
Senior operations and supply chain executive with 15+ years leading global capital procurement, supplier strategy, and large-scale infrastructure operations across hyperscale and regulated environments. Proven track record of scaling organizations, managing multi-billion-dollar budgets, optimizing performance against SLAs and KPIs, and partnering cross-functionally with Product, Engineering, Finance, Legal, and Compliance. Hands-on, data-driven leader known for building high-performing teams and driving operational excellence at scale.
Overview
19
19
years of professional experience
Work History
Head of AWS Academy | Global Operations & Strategy
AMAZON.COM / AWS
01.2025 - Current
- Lead global AI and cloud education operations serving thousands of institutions across multiple geographies, overseeing instructor onboarding, curriculum deployment, and learner delivery models.
- Own operational strategy, performance metrics, and program governance, driving growth, quality, and completion outcomes at global scale.
- Launched global initiative engaging 2.7M+ higher-education learners in foundational AI, addressing worldwide skills gaps through scalable delivery models.
- Partner cross-functionally with engineering, analytics, and business leaders to improve tooling, reporting, and operational efficiency.
Logistics Officer / Company Commander
UNITED STATES MARINE CORPS (RESERVE)
01.2007 - Current
- Commanded and developed organizations of 200+ personnel across domestic and international assignments.
- Led operational logistics planning for Marine Forces Europe and NATO partnerships.
- Owned end-to-end readiness and sustainment strategy for mission-critical capital equipment (heavy equipment, vehicles, armored platforms, and weapons systems), overseeing maintenance planning, spare parts supply chains, and risk mitigation to ensure continuous operational availability.
- Advised senior leaders and partner nations on logistics strategy, deployment planning, and leadership development.
Head of Site Procurement Operations Center (SPOC) | Global Operations
AMAZON.COM / AWS
01.2019 - 01.2024
- Built and led a global operations organization of 350+ employees across 11 countries supporting procurement operations for 1,600 Amazon sites in 19 countries.
- Managed over $5B in annual non-inventory spend, overseeing vendor performance, cost controls, service delivery, and operational risk.
- Established global operating models, SLAs, and performance dashboards to drive consistent execution, accountability, and continuous improvement.
- Oversaw sourcing and supplier management for critical non-inventory and infrastructure-supporting equipment across global facilities
- Supported infrastructure readiness and site enablement for 1,600 Amazon facilities globally through standardized procurement and supplier strategies.
Senior Manager, Program Management | Central Flow
AMAZON.COM / AWS
01.2019 - 12.2019
- Led forward-looking, network-wide initiatives supporting Amazon fulfillment operations, managing program and operations managers across technical and execution teams.
- Owned rollout of IB Flow, FC Ready (flex staffing), Central Data Analysis, Risk Management, and ACES Research teams.
- Partnered with Amazon Fulfillment Technologies to deliver operational tooling and planning initiatives with projected savings exceeding $50M.
- Served as program owner for FC Ready, onboarding and staffing 2,000+ associates across 22 fulfillment centers.
Central Flow Operations / Area Manager
AMAZON.COM / AWS
01.2017 - 12.2018
- Owned outbound flow performance and network risk management for multiple large fulfillment centers across North America.
- Accountable for delivery estimate accuracy across sortable and non-sortable networks.
- Drove development and adoption of unplanned shutdown standard work, improving delivery estimate accuracy by 76%.
Director of Operations
AVAIR INC.
01.2015 - 12.2017
- Led end-to-end operations for a global aviation parts supplier, overseeing supply chain, procurement, warehousing, distribution, quality, compliance, and P&L.
- Established international distribution center in Dubai, including staffing, quality systems, and ISO 9001 compliance, enabling expansion across EMEA.
- Reduced quality defect rates by 75% and improved process efficiency by 40% through operational redesign and change management.
Education
MBA - Finance And Supply Chain Management
Arizona State University
Tempe, AZ12-2018
Bachelor of Arts - Political Science, Religious Studies
Arizona State University
Tempe, AZ12-2005
Skills
- Global operations strategy
- Team leadership
- Vendor and workforce management
- SLA and KPI management
- P&L optimization
- Process improvement
- Risk compliance and governance
- Cross-functional leadership
Core Leadership Expertise
- Global Operations Strategy
- Large-Scale Team Leadership
- Vendor & Workforce Management
- SLA / KPI Management
- P&L and Cost Optimization
- Process Improvement & Automation
- Risk, Compliance & Governance
- Executive & Cross-Functional Leadership
Timeline
Head of AWS Academy | Global Operations & Strategy
AMAZON.COM / AWS
01.2025 - Current
Head of Site Procurement Operations Center (SPOC) | Global Operations
AMAZON.COM / AWS
01.2019 - 01.2024
Senior Manager, Program Management | Central Flow
AMAZON.COM / AWS
01.2019 - 12.2019
Central Flow Operations / Area Manager
AMAZON.COM / AWS
01.2017 - 12.2018
Director of Operations
AVAIR INC.
01.2015 - 12.2017
Logistics Officer / Company Commander
UNITED STATES MARINE CORPS (RESERVE)
01.2007 - Current
MBA - Finance And Supply Chain Management
Arizona State University
Bachelor of Arts - Political Science, Religious Studies
Arizona State University