Proven Surveillance Officer and Manager with a track record of enhancing security and operational efficiency at Universal Protection and AutoZone. Expert in CCTV monitoring and fostering public safety, demonstrated through meticulous documentation and effective team leadership. Achieved significant improvements in surveillance system reliability and staff performance metrics. Skilled in audio monitoring and committed to excellence in customer service and security management.
Analyzed footage, maintained surveillance equipment, and ensured compliance with security protocols to prevent breaches.
Ensured efficient operations by managing daily activities including staff management, customer service resolution, inventory maintenance, employee training on sales goals.