Detail-oriented Surveillance Officer with strong skills in CCTV monitoring and public safety awareness. Proven track record in ensuring compliance and collaborating effectively with law enforcement.
Overview
15
15
years of professional experience
Work History
Surveillance Officer
Jack Casino Cleveland
Cleveland, OH
01.2024 - Current
Monitored surveillance footage to detect suspicious activities and ensure compliance with gaming regulations.
Conducted regular inspections of gaming areas to maintain security standards and identify potential risks.
Collaborated with law enforcement during incidents to provide documentation and evidence as needed.
Assisted in training new staff on surveillance protocols and equipment operation for enhanced team performance.
Analyzed video footage to identify patterns in behavior, aiding in crime prevention strategies.
Developed and implemented improved surveillance practices, enhancing overall security measures at the casino.
Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
Improved overall security by regularly assessing risks, vulnerabilities, and recommending necessary adjustments to protocols.
Increased efficiency in surveillance operations by staying up-to-date on the latest industry trends, tools, and best practices.
Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
Demonstrated exceptional attention to detail when documenting events observed during shifts, resulting in accurate records for reference by management or law enforcement if needed.
Supported fellow team members during high-pressure situations by remaining calm under pressure and utilizing effective problem-solving skills.
Amazonian
Amazon
Euclid, OH
12.2020 - 12.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Supervisor of Factory Operations
Millwood Inc
Glenwillow, Ohio
12.2010 - 12.2020
Supervised daily production operations, ensuring adherence to safety and quality standards.
Coordinated workflow among teams, optimizing resource allocation and minimizing downtime.
Trained and mentored staff, fostering a culture of continuous improvement and skill development.
Implemented process improvements that enhanced operational efficiency and reduced waste.
Monitored key performance indicators, driving accountability and performance enhancements across shifts.
Collaborated with cross-functional teams to streamline processes and resolve operational challenges.
Developed training programs focused on safety protocols, equipment handling, and production techniques.
Led initiatives to enhance employee engagement and team morale within the factory environment.
Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit.
Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
Created an inclusive work environment by promoting diversity initiatives and fostering a culture of mutual respect among employees.
Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
Collaborated with senior management on long-term strategic planning initiatives aimed at bolstering company growth and profitability.
Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
Implemented cost-saving measures throughout the production process, leading to significant reductions in overhead expenses without compromising product quality or worker satisfaction.
Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
Continuously researched industry trends and advancements in technology to identify opportunities for innovation and integration within the factory operations, driving continuous improvement efforts.
Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
Analyzed financial reports, assessed factory productivity and devised plans of action to build productive plant operations.
Conducted research, market analysis, cross-referencing and testing and made independent judgments in applying guidelines for factory operation.
Created and delivered manufacturing labor cost and price input for customer quote reviews.
Kept abreast of current environmental requirements of state and federal environmental protection agencies and mobilized safe and responsible workplace.
Supervised ongoing daily production phases.
Created and implemented strategies for improving operational efficiency and accuracy.
Implemented policies and standard operating procedures for continuous improvement.
Managed staff hiring, training and supervision.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Kept accurate and detailed records of personnel progress and productivity.
Troubleshot equipment to reduce service calls and downtime.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Coordinated project workflows for departments.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Monitored daily and weekly key performance indicators to maintain on-track status.
Cultivated professional working relationships with peers and supervisors.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Education
High School Diploma -
Maple Heights
Ohio
Skills
Audio monitoring
CCTV monitoring
Public safety awareness
Documentation skills
Accomplishments
Collaborated with team of 30 in the development of [production].
Supervised team of 30 staff members.
Documented and resolved personal issues which led to great results.
Certification
Licensed Surveillance Operator - [2024]
Certified OCCC, Jack Casino - 2024-2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
OCCC
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.