Christopher Palacios
Baltimore,MD
Summary
Driven Fast Food Manager with a proven track record at Sonic Drive-in Towson, enhancing customer satisfaction and streamlining operations. Excelled in food preparation and shift management, ensuring compliance with health standards. Skilled in fostering customer engagement and training teams, significantly boosting service quality and reliability.
Overview
1
1
year of professional experience
Work History
Fast Food Manager
Sonic Drive-inTowson
07.2023 - 08.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Education
No Degree - Architecture
Perry Hall High School
Baltimore, MD07.2026
Skills
Food Preparation
Customer Service
Customer Engagement
Shift Management
Adaptable
Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fast Food Manager
Sonic Drive-inTowson
07.2023 - 08.2024
No Degree - Architecture
Perry Hall High School
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