Summary
Overview
Work History
Skills
Certificates & Education
Accomplishments
Professional Aspirations
References
Timeline
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Christopher Panozzo

Lake Worth,FL

Summary

Dynamic hospitality professional with a proven track record, excelling in Forbes 5-Star service and conflict resolution. Adept at enhancing guest satisfaction and team collaboration, I thrive in fast-paced environments, ensuring efficient operations and exceptional customer engagement.

Overview

1
1
year of professional experience

Work History

Host/Food Runner

Eau Palm Beach Resort & Spa
Manalapan, FL
02.2025 - Current
  • Enhanced guest satisfaction by promptly handling inquiries and resolving issues, in line with Forbes 5-Star dining standards.
  • Collaborated with team members to enhance overall dining experience for guests.
  • Facilitated operations by providing assistance across departments.

Skills

  • Time management
  • Communication skills
  • Team collaboration
  • Forbes 5-Star service
  • Conflict resolution
  • Customer engagement

Certificates & Education

Project Management Ready® Certificate – Project Management Institute (PMI)

Entrepreneurship Certificate – School District of Palm Beach County

  • 3-year program with focus on project management.
  • Maintained 3.5 GPA
  • Selected for internship at The Boca Raton Hotel based on program performance and assessment results.

High School Diploma – Park Vista Community High School, Lake Worth, FL

Accomplishments

Junior Achievement Program

  • Taught financial literacy to elementary school students as part of a 3-year commitment.
  • Developed and delivered engaging lesson plans of budgeting, saving, and basic economic principles.
  • Earned community service hours while making a positive impact on youth education.

Professional Aspirations

  • Advance skills in customer service and hospitality to support future goals of hotel management.
  • Develop hands-on experience in the food and beverage industry to enhance service excellence.

References

References available upon request.

Timeline

Host/Food Runner

Eau Palm Beach Resort & Spa
02.2025 - Current
Christopher Panozzo