Christopher Pegues
Tucson,AZ
Summary
Friendly insurance professional experienced in investigating and processing insurance claims. Acknowledged for being able to alleviate high tension customer concerns in a fair manner. Hardworking and communicative individual excels at interpreting policies and negotiating liability solutions. Recognized for providing optimum service to policyholders and quickly identifying fraudulent claims.
Overview
4
4
years of professional experience
Work History
Claims Specialist
GEICO, Government Employees Insurance
06.2023 - Current
- Reviewed insurance auto claims documents to verify required information and secured any missing information required to bring a resolution upon unresolved issues.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
- Being prepared to handle the issues of customers while being able to alleviate concerns to provide an excellent customer experience.
Line Cook
Taco Bell
04.2022 - 06.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Customer Service Representative
HGS - Hinduja Global Solutions
09.2019 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Provided helpful information to customers who were interested in vehicles and connected them directly with sales associates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Stark County
Toulon, IL05.2018
Skills
- Reviewing contract details
- Accident Investigations
- Coverage Assessments
- Documentation Review
- Team building skills
- Customer service professional
- Insurance Claim Forms Review
- Data Entry
- Microsoft Excell
Timeline
Claims Specialist
GEICO, Government Employees Insurance
06.2023 - Current
Line Cook
Taco Bell
04.2022 - 06.2022
Customer Service Representative
HGS - Hinduja Global Solutions
09.2019 - 03.2022
High School Diploma -
Stark County
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