CHRISTOPHER PELC
Whitehall,PA
Summary
Comfort Advisor with specialization in HVAC installation and energy-efficient solutions, enhancing client comfort and driving sales. Proven ability to educate clients, resulting in increased satisfaction and loyalty. Strong communication skills facilitate effective relationships and personalized recommendations. Strategic insights and product knowledge contribute to significant sales growth.
Overview
4
4
years of professional experience
Work History
Comfort Advisor
Deiter Brothers Heating, Cooling and Energy
Bethlehem, Pennsylvania
02.2022 - Current
- Educated clients on energy-efficient heating and cooling solutions to enhance comfort and lower energy expenses.
- Assisted customers in selecting HVAC systems aligned with budget, lifestyle, and home size.
- Conducted assessments of home energy consumption for tailored recommendations.
- Developed customized plans for residential clients to enhance energy efficiency.
- Performed in-home consultations to diagnose needs and present effective comfort solutions.
- Nurtured customer relationships through follow-up visits and communications, fostering loyalty and repeat business.
- Cultivated sales through networking events, broadening industry connections and expanding customer base.
- Completed documentation including agreements, financial forms, heat gain calculations, installation notes, and rebate submissions.
Education
A.A.S. - HVAC TECHNOLOGY
PENNSYLVANIA COLLEGE OF TECHNOLOGY
WILLIAMSPORT, PA05.2000
Skills
- HVAC Service
- HVAC Maintenance
- HVAC Repair
- HVAC Installation
- HVAC Troubleshooting
- Project Management
- Project Coordination
- Residential Equipment
- Commercial Equipment
- Industrial Equipment
- Problem Solving
- Customer service excellence
- Collaboration
- Team Building
- Leadership
- Supervision
- Effective Delegation
- Management
- Time Management
- Prioritizing
- Multi-Tasking
- Organization
- Microsoft Office
- Troubleshooting
- Attention to detail
- Communication skills
- Professional demeanor
- Self-motivation
- Collaborative teamwork
- Goal-oriented mindset
References
- Mike Skrapits, Facility Supervisor, Parkland School District, 610-417-4908
- Josh Souders, Service and Operations Manager, Elliott Lewis Corporation, 610-730-4466
- Keith Kutz, Branch Manager, Sid Harvey Industries Inc., 610-390-3793
- Fred Zehring, District Manager, Sid Harvey Industries Inc., 717-805-4481
Attributes
- Hard working
- Dedicated
- Reliable
- Strong analytical aptitude
- Quick learner enthusiastic about opportunities for learning and professional development
- Team developer and leader
- EPA Universal Refrigerant Certification
Timeline
Comfort Advisor
Deiter Brothers Heating, Cooling and Energy
02.2022 - Current
A.A.S. - HVAC TECHNOLOGY
PENNSYLVANIA COLLEGE OF TECHNOLOGY