Christopher Perez
Bronx,NY
Summary
Enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Adept in diagnostics and network security, I enhanced safety and efficiency at Eddington Security and South Bronx Early College Academy. Leveraging skills in technical support and verbal communication, I significantly reduced incidents and improved system performance, demonstrating a proactive approach to problem-solving and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Security Guard
Eddington Security
04.2016 - 11.2019
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Examined doors, windows and gates to verify security.
- Responded quickly to incidents and assessed active situations for security concerns.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
School Safety /Operations Assistant/IT Technician
South Bronx Early College Academy
11.2019 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Inspected and adjusted security systems, equipment and machinery.
- Used diagnostic tools to identify Device hardware failures and replace non-functional components.
- Provided administrative support with accurate document preparation and data entry.
- Experienced in creating/troubleshooting email accounts.
- Corrected, modified and upgraded software to improve performance.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Maintained office PCs, networks and mobile devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Identified issues, analyzed information and provided solutions to problems.
Education
High School Diploma -
The Bronx Guild
Bronx, NY06.2017
Skills
- Issue Analysis
- Verbal and written communication
- Workplace Safety
- Diagnostics skills
- Customer Support
- Hardware Installation
- Administrative Support
- Technical Support
- Network Troubleshooting
- Software configuration
- System Administration
- Network Security
Languages
Spanish
Timeline
School Safety /Operations Assistant/IT Technician
South Bronx Early College Academy
11.2019 - Current
Security Guard
Eddington Security
04.2016 - 11.2019
High School Diploma -
The Bronx Guild
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