Adrian Calderon
New York
Overview
10
10
years of professional experience
Work History
Residential Account Executive
X-Sell Outsourcing
01.2023 - Current
- Streamlined account management processes for improved efficiency and productivity.
- Established rapport with new prospects through engaging outreach methods, converting leads into loyal customers.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Connected customers with services based on individual needs and vendor capabilities.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Sr. MDU Account Executive
Altice USA
06.2016 - 12.2022
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.
- Generated leads through targeted cold calling, email marketing, social media outreach, and attendance at industry events.
Lead Retail Sales Specialist
Time Warner Cable
11.2014 - 06.2016
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Delivered exceptional customer support by promptly addressing inquiries and providing accurate solutions.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached and led team huddles on techniques necessary to complete job tasks.
- Boosted sales performance by providing timely and efficient support to the sales team.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
Education
No Degree -
John Jay College of Criminal Justice
New York, NYHigh School Diploma -
Cardinal Hayes
The Bronx, NY06.2005
Skills
- CRM proficiency
- Cold calling
- Objection handling
- Account management
Timeline
Residential Account Executive
X-Sell Outsourcing
01.2023 - Current
Sr. MDU Account Executive
Altice USA
06.2016 - 12.2022
Lead Retail Sales Specialist
Time Warner Cable
11.2014 - 06.2016
No Degree -
John Jay College of Criminal Justice
High School Diploma -
Cardinal Hayes