Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Software
Accomplishments
Generic
Christopher Pittman
Open To Work

Christopher Pittman

Pharmacy Care Coordinator
Denton,TX

Summary

Self-motivated healthcare professional specializing in patient care coordination, electronic health records management, and customer service. Demonstrated success in enhancing patient satisfaction, streamlining workflows, and fostering collaborative relationships. Excels in high-pressure environments with empathy, precision, and critical thinking. Open to new roles in patient care coordination or healthcare customer service to contribute to organizational success.

Overview

8
8
years of professional experience

Work History

Pharmacy Care Coordinator

Theracom Pharmacy
Brooks, KY
06.2023 - 10.2025
  • Synchronized efforts with team members to remotely manage and streamline delivery of 40,000 Dupixent medication shipments each month, enhancing patient care efficiency.
  • Managed 2,500 daily inbound calls remotely with team members, ensuring reliable support and exceptional service.
  • Liaised with pharmacists, providers, and nurses to maintain care standards for 500 patients weekly.

Healthcare Customer Service Specialist

WebTPA
Irving, TX
01.2023 - 04.2023
  • Managed 2,000 electronic health records monthly with accurate documentation of Anthem Blue Cross inquiries.
  • Maintained flawless 100% call audit score in all patient and provider interactions.
  • Verified eligibility for 500 Anthem Blue Cross members weekly, ensuring accurate benefits and accumulations.

Territory Sales Manager

Saf-T-Glove Inc.
Grand Prairie, TX
07.2022 - 11.2022
  • Generated 50 leads weekly through 80+ strategic cold calls daily across various industry segments.
  • Managed 100 key clients using Salesforce CRM to maintain engagement and drive territory growth.

Claim Negotiation Specialist

MultiPlan Inc.
Arlington, TX
09.2021 - 02.2022
  • Resolved 200 weekly disputes and payment issues related to out-of-network claim discounts.
  • Evaluated 250 contract negotiations and denied claims weekly to identify approval solutions.
  • Responded to 60 daily claim inquiries from key clients, delivering superior customer service.

Patient Account Coordinator

UniversalMed Supply
Irving, TX
01.2018 - 07.2021
  • Validated insurance for 750 patients monthly across Medicaid, Medicare, and commercial plans.
  • Handled 80 daily inbound calls related to patients, providers, and DME services.
  • Cross-trained 6 new employees, boosting team productivity and performance.

Medical Billing & Collections Specialist

UniversalMed Supply
Irving, TX
06.2015 - 01.2018
  • Initiated outreach for 400 past-due accounts weekly, securing flexible payment arrangements.
  • Collected $3,000.00 in overdue payments in one month, earning management recognition.
  • Facilitated resubmission of 20 denied claims monthly with high turnaround efficiency.

Education

Foundations of Healthcare Management

Alison Online Learning
Remote
10.2025 - 10.2025

Mental Health And Psychiatric Disorders

Alison Online Learning
Remote
10.2025 - 10.2025

Associate of Arts -

Central Texas College
Killeen, TX

Skills

  • Detail oriented
  • Critical thinking
  • Problem resolution
  • Fostering relationships
  • Effective Communication
  • Emotional Intelligence
  • Empathy
  • Resilience
  • Patient advocacy
  • Electronic health records (EHR)
  • Health insurance verification
  • Salesforce CRM & ScriptMed
  • Call center operations
  • Medical terminology
  • Data analysis
  • Microsoft Office applications (Excel, Outlook, Teams, Word)
  • Empathy
  • Time management
  • Team collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Foundations of Healthcare Management

Alison Online Learning
10.2025 - 10.2025

Mental Health And Psychiatric Disorders

Alison Online Learning
10.2025 - 10.2025

Pharmacy Care Coordinator

Theracom Pharmacy
06.2023 - 10.2025

Healthcare Customer Service Specialist

WebTPA
01.2023 - 04.2023

Territory Sales Manager

Saf-T-Glove Inc.
07.2022 - 11.2022

Claim Negotiation Specialist

MultiPlan Inc.
09.2021 - 02.2022

Patient Account Coordinator

UniversalMed Supply
01.2018 - 07.2021

Medical Billing & Collections Specialist

UniversalMed Supply
06.2015 - 01.2018

Associate of Arts -

Central Texas College

Software

Google Workspace

Microsoft Office Suite

Salesforce

ScriptMed

Avaya

Five 9

Accomplishments

  • Managed 2,000 electronic health records monthly with accurate documentation of Anthem Blue Cross inquiries.
  • Maintained flawless 100% call audit score in all patient and provider interactions.
  • Collaborated with team members to remotely orchestrate and coordinate delivery of 40,000 Dupixent medication shipments monthly, enhancing patient care efficiency.
Christopher PittmanPharmacy Care Coordinator
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