Driven team member with experience in training new staff and fostering a collaborative work environment. Known for maintaining high safety standards and resolving customer inquiries efficiently, contributing to positive experiences and team success.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Crew Member
McDonald's
YUMA, ARIZONA
10.2022 - Current
Trained new crew members on operational procedures and customer service skills.
Served food quickly for positive guest experiences.
Performed cashier duties such as taking orders, collecting payments and providing change.
Resolved customer complaints in a professional manner.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared food items according to strict quality and safety standards.
Maintained cleanliness and organization of workstations and dining areas.
Operated kitchen equipment efficiently, following safety protocols.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Associate Team Member
Bealls Store
YUMA, ARIZONA
07.2022 - 10.2022
Assisted customers with product inquiries and provided excellent service.
Processed transactions accurately using point-of-sale systems.
Handled returns and exchanges while adhering to store policies.
Maintained store displays and organized merchandise for optimal visibility.
Education
Associate of Arts - Administration of Criminal Justice
Arizona Western College
Yuma, AZ
08.2022 - 05.2026
Yuma High School
Yuma, ARIZONA
Skills
Food safety standards
Taking orders
Drive-thru operations
Customer service
Customer engagement
Conflict resolution
Team building
Effective communication
Time management
Food running
Safety awareness
Leadership qualities
Self-discipline
Team contributions
Willingness to learn
First aid and CPR certified
Languages
English
Professional
Spanish
Elementary
Certification
Unarmed security guards
CPR certified
Affiliations
Cooking
Being outdoors
Soccer
Gym
Racing
References
References available upon request.
Timeline
Crew Member
McDonald's
10.2022 - Current
Associate of Arts - Administration of Criminal Justice