Cortez Somerville
Summary
Dependable Hospitality Professional experienced in critical thinking, problem-solving, and organizational skills. Delivered exceptional customer service and promoted guest loyalty through effective communication and teamwork. Achieved high productivity and smooth operations during peak hours by implementing food safety practices and efficient cash handling.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Crew Member
Flagger Force Traffic Control Services
Louisville
07.2025 - Current
- Monitored traffic flow to minimize disruptions during construction.
- Assisted with setting up and dismantling work zones efficiently.
- Operated traffic control devices to ensure safety on work sites.
- Responded promptly to changing site conditions and traffic patterns.
- Followed safety protocols to maintain a secure working environment.
- Communicated effectively with team members to coordinate tasks.
Rockstar Grill Operator
Waffel House
Louisville
09.2014 - Current
- Operated grills to prepare various menu items efficiently.
- Maintained cleanliness and organization of grill area during shifts.
- Collaborated with kitchen staff to ensure timely food preparation.
- Monitored cooking temperatures for food safety compliance.
- Assisted in training new grill operators on equipment usage.
- Followed recipes and portion guidelines for consistent product quality.
- Communicated effectively with servers to manage order flow smoothly.
- Kept work area clean and organized throughout shift.
- Managed inventory of grill supplies, ensuring availability of ingredients.
Education
Beaumont High
St Louis, MOSkills
- Health code compliance
- Point of sale
- Order management
- Inventory management
- Food safety standards
- Customer service
- Sanitation protocols
- Safe food handling
- Production line work
- Traffic management
- Team collaboration
- Customer service
- Customer engagement
- Effective communication
- Attention to detail
- Problem solving
- Complex Problem-solving
- Time management
- Task coordination
- Workflow optimization
- Training assistance
- Hospitality service expertise
- Creativity and innovation
- Initiative and Self-motivation
- Basic math
- Company standards
- Workplace efficiency
- Willingness to learn
- Table setting
- Safety protocols
- Traffic management
- Grill operation
- Food preparation
Certification
- Controlled traffic certificate
References
References available upon request.
Timeline
Crew Member
Flagger Force Traffic Control Services
07.2025 - Current
Rockstar Grill Operator
Waffel House
09.2014 - Current
Beaumont High