Latisha Bryan
Canton
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
10
10
years of professional experience
Work History
Crew Member
McDonald's
Canton
10.2024 - 11.2024
- Customer service.
- Assisted customers at the indoor counters and driver through stations
- Relayed orders and any changed to cooks and other crew members.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained an organized work area to ensure efficient operations.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Food preparation.
- Cash handling
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew Member
Trader Joe's
New York
09.2023 - 01.2024
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Informed customers about daily specials in an engaging manner.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Drove team success by quickly completing assigned tasks.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
Stock Room Associate
Burlington Stores, Inc.
New York
10.2023 - 12.2023
- Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Received purchase orders from vendors and prepared packing slips for outgoing shipments accordingly.
- Provided assistance in loading customer purchases into their vehicles when requested.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Identified areas where improvements could be made in order to increase efficiency during stocking processes.
- Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
- Processed returns, exchanges, and transfers in accordance with company policy.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Assisted customers with locating requested items within the store or stockroom area.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
Merchandise Associate
TJX Companies
New York
09.2019 - 01.2020
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
Home Care Provider
Home First Inc
New York
08.2017 - 12.2017
- Provided companionship through conversation and recreational activities.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Developed individualized care plans for each client based on their physical and mental needs.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Administered medications in accordance with physician instructions.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Ensured compliance with all laws governing home health care services.
- Assessed home environment for potential safety hazards or risks to the client's well-being.
- Collaborated closely with families to provide support and guidance.
- Maintained accurate records of patient care services provided.
- Participated in continuing education programs to stay abreast of new developments in the field.
- Managed client's schedule of doctor's appointments, therapies.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
Certified Nursing Assistant
Henry J. Carter Hospital and Specialty Care
New York
11.2016 - 12.2017
- Cleaned and sanitized patient rooms according to established protocols.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Participated in educational programs related to nursing assistant skills development.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Transported patients to treatment units, using wheelchair or stretcher.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
Volunteer Clerical Support Associate
Henry J. Carter Hospital
New York
11.2014 - 07.2016
- Updated contact lists on a regular basis.
- Prepared invoices, letters, memos and other correspondence as needed.
- Processed incoming payments through check, credit card or cash transactions.
- Developed effective working relationships with colleagues and clients.
- Organized filing systems for documents, records and other materials.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Entered data into spreadsheets and databases accurately.
- Scanned documents and images into computer files using appropriate software programs.
- Assisted with ordering office supplies as needed.
- Maintained confidentiality of sensitive information and documents.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Answered and directed phone calls to appropriate staff members.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
EKG And Phlebotomy Certification - Allied Healthcare
Manhattan Institute
New York, NY01-2012
Nursing Assistant Certification - Healthcare
Hostos Community College
Bronx, NY08-2011
Some College (No Degree) - Clinical Child Psychology
Nassau Community College
Garden City, NYHigh School Diploma -
Beach Channel High School
Rockaway Park, NY06-2005
Skills
- Customer service
- Cash handling
- Food preparation
- Order management
- Time management
- Conflict resolution
- Effective communication
- Adaptability
- Customer engagement
- Workstation organization
- Problem solving
- Attention to detail
- Integrity and honesty
- Point-of-sale system
- Team contributions
- Safety awareness
- Learning agility
- Self-discipline
- Multitasking and organization
- Telephone etiquette
- Health code compliance
- Machine operations
- Reliability and punctuality
- Positive company representation
- Product knowledge
- Clear communication
- Teamwork and collaboration
- Housekeeping
- Valid Driver's license
- Willingness to learn
- Safe vehicle operation
- Basic math
- Safe food handling
- Workplace efficiency
- Influencing skills
- Visual communication
- Safety compliance
- Patient care
- Medical terminology
- Venipuncture technique
- Blood collection
- Communication skills
- Compassionate care
- Record keeping
- Paperwork processing
- HIPAA compliance
- Anatomy and physiology
- Patient confidentiality
- Infection control
- Skin puncture
- Proper labeling
- Blood collection techniques
- Order of draw
- Venipuncture
- Medical records handling
- Patient assessment
- Laboratory procedures understanding
- Health education
- Personal protective equipment usage
Timeline
Crew Member
McDonald's
10.2024 - 11.2024
Stock Room Associate
Burlington Stores, Inc.
10.2023 - 12.2023
Crew Member
Trader Joe's
09.2023 - 01.2024
Merchandise Associate
TJX Companies
09.2019 - 01.2020
Home Care Provider
Home First Inc
08.2017 - 12.2017
Certified Nursing Assistant
Henry J. Carter Hospital and Specialty Care
11.2016 - 12.2017
Volunteer Clerical Support Associate
Henry J. Carter Hospital
11.2014 - 07.2016
EKG And Phlebotomy Certification - Allied Healthcare
Manhattan Institute
Nursing Assistant Certification - Healthcare
Hostos Community College
Some College (No Degree) - Clinical Child Psychology
Nassau Community College
High School Diploma -
Beach Channel High School