Christopher Pope
winder,Georgia
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Firefighter
Barrow County Fire Department
Winder, GA
02.2024 - Current
- Observed strict safety protocols to maintain personal and coworker safety.
- Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Trained continuously to maintain required physical fitness for demanding work.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Responded to fire and safety-related emergency calls in local area.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Server
Olive Garden
Duluth, GA
09.2023 - 10.2024
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stocked service areas with supplies during slow periods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Filled condiments and napkin containers during slack periods.
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Presented menus and answered questions regarding items.
- Delivered food orders promptly and courteously.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Informed customers of daily specials and signature menu items.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Prepared drinks according to standard recipes.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Teacher
Creme de la Creme Center of Excellence
Duluth, GA
08.2022 - 01.2024
- Built and strengthened positive relationships with students, parents and teaching staff.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Remained calm and patient in student interactions to support individual growth and development.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Led students through safety procedures for active shooter and fire drills.
Education
Bachelor of Science - Child Development
USILACS
Ocala, FL04-2021
Skills
- Order delivery practices
- Food inspection
- Team member support
- Table resetting
- Food safety
- POS operation
- Dining area maintenance
- Effective customer upselling
- Cash handling
- Hospitality service expertise
- High volume dining
- Cleanliness standards
- Food and beverage pairings
- Performance improvement
- Menu presentation
- Table bussing
- Calm demeanor
- Server training
Timeline
Firefighter
Barrow County Fire Department
02.2024 - Current
Server
Olive Garden
09.2023 - 10.2024
Teacher
Creme de la Creme Center of Excellence
08.2022 - 01.2024
Bachelor of Science - Child Development
USILACS
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