Christopher Prichard
San Luis Obispo,CA
Summary
Responsive team leader with strong management background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
11
11
years of professional experience
Work History
Customer Service Sales Representative
Hardwoods Specialty Products
San Luis Obispo, CA
11.2021 - Current
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Made outbound calls to obtain account information.
- Fielded incoming calls and emails from customers and sales representatives and verified clear and complete communication among involved parties.
- Maintained a safe working environment while operating fork lift to pull orders and organize the warehouse.
Department Supervisor
Home Depot
Atascadero, CA
10.2013 - 11.2021
- Enhanced sales by implementing merchandising and promotional improvements.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Trained and mentored new associates on department policies and procedures.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Bachelor of Arts - Criminology And Criminal Justice Studies
Sonoma State University
Rohnert Park, CA05.2015
Skills
- Leadership skills
- Multi-tasking mastery
- Reasoning
- Merchandising
- Supply and inventory management
- Training and mentoring
Additional Information
Home Depot Certified Fork Lift Trainer
- Responsible for training new associates on multiple different pieces of lift equipment.
SLO Partners Modern Manufacturing Bootcamp
- Introduced to print reading, measuring tools and shop mathmatics
- Learned basic circuitry and soldering
- Assembled and programmed a drone and a robotic arm
Timeline
Customer Service Sales Representative
Hardwoods Specialty Products
11.2021 - Current
Department Supervisor
Home Depot
10.2013 - 11.2021
Bachelor of Arts - Criminology And Criminal Justice Studies
Sonoma State University
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