Garrett Oliver
Denton,TX
Summary
Dynamic professional with a proven track record at Hardwoods Specialty Products, excelling in relationship development and product knowledge. Demonstrated success in enhancing customer satisfaction and sales revenue through exceptional service and insightful recommendations. Skilled in issue resolution and adept at multitasking, consistently driving new business development and customer relationship management.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Hardwoods Specialty Products
10.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Forklift Operator
Hardwoods Specialty Products
10.2023 - 10.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Food Manager
Fuzzys Tacos
01.2023 - 10.2023
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Streamlined kitchen operations for increased efficiency by implementing standardized recipes, cutting down prep time.
- Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
Night Shift Supervisor
Jersey Mike's Subs
02.2022 - 02.2023
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Food and Beverage Trainer
Cinepolis
10.2019 - 06.2021
- Facilitated open communication between employees and management, fostering a collaborative work environment conducive to ongoing growth and development.
- Reconciled cash bank of $Amount to tip out bartenders and servers at end of each shift.
- Organized frequent role-playing exercises for staff members addressing potential guest complaints, enabling them to handle real-life situations confidently and professionally.
- Trained bartenders in crafting innovative cocktails that garnered positive guest feedback while adhering to responsible alcohol service guidelines.
Education
Flower Mound High School
Flower Mound06.2022
Skills
- Relationship development
- Product knowledge
- Issue resolution
- Data entry
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Adept multi-tasker
- Customer relationship management
- Email and phone etiquette
- Driven
- Documentation and reporting
- New business development
- Lead qualification
- Opportunity identification
Accomplishments
-Fuzzy’s taco under my management stayed in positive margins, and retained a 4.6+ rating. As well as the highest inspection scores of our region.
-Learned and adapted to professionally regulate the sales and movement of lumber in numbers of over $100,000 net sales daily within 6 months of work.
Languages
Spanish
Limited Working
Timeline
Inside Sales Representative
Hardwoods Specialty Products
10.2023 - Current
Forklift Operator
Hardwoods Specialty Products
10.2023 - 10.2024
Food Manager
Fuzzys Tacos
01.2023 - 10.2023
Night Shift Supervisor
Jersey Mike's Subs
02.2022 - 02.2023
Food and Beverage Trainer
Cinepolis
10.2019 - 06.2021
Flower Mound High School
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