Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Pumarada

Orlando,FL

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Campus Tech Support Spec 1

Valencia College
08.2022 - Current
  • Improved team productivity by implementing effective time management strategies during projects.
  • Managed multiple tasks simultaneously while maintaining high levels of accuracy and efficiency.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Trained staff members on conducting events and following safety procedures.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Expeditor/Dishwasher/Busser

Yumi Asian (On APB)
12.2021 - 08.2022
  • Streamlined order processing by implementing efficient scheduling and tracking systems.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
  • Implemented cost-saving measures by analyzing current processes and identifying opportunities for efficiency improvements.
  • Ensured compliance with regulatory guidelines, keeping meticulous records of all transactions and documentation.

Education

Associate of Science - Nursing

Valencia College
701 N Econlockhatchee Trail, Orlando, FL 32825
08.2025

High School Diploma -

Timber Creek High School
Orlando, FL
05.2022

Skills

  • Paperwork Processing
  • Scheduling
  • Customer Relations
  • Interpersonal Skills
  • Task Prioritization
  • Multitasking Abilities
  • Customer Service
  • Professional Correspondence
  • Time Management

Timeline

Campus Tech Support Spec 1

Valencia College
08.2022 - Current

Expeditor/Dishwasher/Busser

Yumi Asian (On APB)
12.2021 - 08.2022

Associate of Science - Nursing

Valencia College

High School Diploma -

Timber Creek High School

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Christopher Pumarada