Christopher Radcliffe
Harvest
Summary
Dynamic sales professional with a proven track record at NAPA Auto Parts, consistently exceeding sales goals through exceptional customer service and persuasive upselling strategies. Adept at created relationships with in-store as well as commercial clients, I display product knowledge and effective communication to enhance customer experiences and drive repeat business.
Overview
3
3
years of professional experience
Work History
Counter Salesperson
NAPA Auto Parts - Genuine Parts
03.2025 - Current
- Took care of in-store customers as well as commercial clients.
- Assisted customers with product selection and provided recommendations based on automotive needs.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained clean and organized sales floor to enhance customer experience.
- Collaborated with team members to ensure timely inventory replenishment.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
Cabinet Builder
SCS WORX
06.2023 - 01.2025
- Constructed custom cabinetry using precision tools and techniques to meet client specifications.
- Streamlined workflow processes, reducing build times while maintaining high-quality standards.
- Inspected finished products for quality assurance, ensuring compliance with industry regulations.
- Resolved production challenges through effective troubleshooting and resource allocation strategies.
- Collaborated with team members for timely completion of complex cabinet projects.
- Improved customer satisfaction by delivering high-quality cabinets within established timeframes.
Sales Associate
Cutco Cutlery
09.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Balanced existing clients with cold calling potential clients.
- Utilized tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sandwhich Artist
SUBWAY®Restaurants
03.2022 - 06.2023
- Prepared customized sandwiches according to customer preferences and dietary restrictions.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to deliver efficient service during peak hours.
Education
Associate of Science - Accounting And Finance
Calhoun Community College
Tanner, AL05-2028
Skills
- Quick learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
- Teamwork
- Customer service
- Decision-making
- Excellent written and verbal communication
- Meeting sales goals
- Sales and promotions
- Sales techniques
Timeline
Counter Salesperson
NAPA Auto Parts - Genuine Parts
03.2025 - Current
Sales Associate
Cutco Cutlery
09.2024 - 12.2024
Cabinet Builder
SCS WORX
06.2023 - 01.2025
Sandwhich Artist
SUBWAY®Restaurants
03.2022 - 06.2023
Associate of Science - Accounting And Finance
Calhoun Community College
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