Christopher Randall

Senior Planner, Global Ingredients Division, managing ingredients and commodity product forecasting. Lead demand review S&OP process, presenting to senior leadership. Implement SAP/IBP process across enterprise.

• Create and manage monthly/annual demand forecast and performance analysis of value add portfolio of 180 products across 54 countries
• Review contract performance and key performance indicators (forecast accuracy, MAPE, bias) to better understand demand drivers and improve forecast performance
• Direct and adapt business planning processes to maximize divisional performance and grower return
• Established efficient communication channels between supply chain partners, enhancing transparency and collaboration throughout the network.
• Develop, deploy and maintain analytical tools to provide visibility of sales performance and related metrics to divisional team and business unit directors
• Collaboration with Supply Chain to optimize order execution & inventory management, develop production schedules
• Implemented effective Consensus Demand Review meetings with the Sales Team, to ensure alignment on customer demand patterns, key performance indicators and contract performance adherence
• Optimized the supply planning process by executing improved safety stock procedures, systematic lead times, and direct plant shipment initiatives
• Mentored junior planners, fostering a culture of learning and development within the team.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
• Develop, deploy and maintain analytical tools to provide visibility of sales performance and related metrics to divisional team and business unit directors

• Supervised a team of 100 service technicians on a variety of banking & security products
• Worked with technical resources to conduct root cause analysis and prevent future issues.
• Scheduled & facilitated technical and professional training for service technicians and business team members
• Interfaced with customers to evaluate and address equipment performance issues; developed action plans to address specific concerns
• Developed and analyzed technical performance reports and dashboards to assess ongoing performance, including equipment and training issues
• Performed technician skill assessments and equipment audits to evaluate and improve regional technical performance
• Managed parts inventories for 100 service technicians and 12 remote storage facilities across Northern California and Nevada
• As a member of the divisional champions team, conduct training and develop ongoing development plans for Territory Advisors across United States
• Organized, optimized and managed territory assignments for regional service technicians
• Conducted inventory audits and managed inventory levels to assure optimal parts availability and inventory integrity