Christopher Reedy
Chestnut Hill,MA
Summary
Experienced Flatbed Operator with a strong background in towing and vehicle recovery. Proven ability to manage operations, train new team members, and maintain equipment, ensuring efficiency and safety in all activities.
Overview
12
12
years of professional experience
Work History
Flatbed Operator
CJ Auto & Tow
Maynard, Massachusetts
06.2014 - Current
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Operated tow truck to move vehicles safely for roadside support.
- Assessed vehicles to identify towing requirements and implement safe procedures.
- Worked with dispatch to receive and prioritize service calls efficiently.
- Trained new drivers on protocols for efficient service delivery and adherence to safety practices.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Delivered customer vehicles safely and punctually to destinations, ensuring compliance with traffic laws.
Co-Owner
CRJ Roadside Assistance
Phillipston, MA
08.2019 - 12.2024
- Managed daily operations, overseeing hiring processes and staff training initiatives.
- Managed staff recruitment, training, and performance reviews to support team effectiveness.
- Trained new agents on repossession best practices and client communication.
- Coordinated client communication for scheduling vehicle recovery and account resolution.
- Used tracking systems to monitor vehicle locations during repossession efforts.
- Coordinated with law enforcement during repossession operations to support safety compliance.
- Built working relationships with local dealerships to support smoother vehicle recovery.
Wrecker Operator
Negoshian's Towing Service
Newton, Massachusetts
01.2022 - 01.2024
- Managed vehicle repossessions according to company policy and legal requirements.
- Coordinated with law enforcement to support safe and secure repossession activity.
- Executed repossession paperwork accurately and ensured compliance with legal standards.
- Conducted skip tracing to successfully locate missing or delinquent debtors.
- Addressed payment issues and provided repossession options to clients to facilitate resolution.
- Applied de-escalation techniques during interactions in repossession work.
- Trained new team members on repossession steps and best practices.
Education
High School Diploma -
Waltham High School
Waltham, MA05-2013
Skills
- Towing procedures
- Vehicle recovery
- Vehicle inspection
- Safety compliance
- Equipment maintenance
- Customer relationship management
Timeline
Wrecker Operator
Negoshian's Towing Service
01.2022 - 01.2024
Co-Owner
CRJ Roadside Assistance
08.2019 - 12.2024
Flatbed Operator
CJ Auto & Tow
06.2014 - Current
High School Diploma -
Waltham High School