Christopher Reid

· Coordinated daily yard and fleet operations, ensuring efficient trailer movement and placement.

· Managed inbound and outbound shipments using transportation management systems (TMS).

· Communicated with drivers and dispatch teams to optimize scheduling and reduce delays.

· Maintained accurate tracking of trailers, inventory, and equipment across yard operations.

· Improved operational efficiency by prioritizing workload and resolving logistical issues in real time.

• Responded to high-volume roadside service calls including lockouts, jump starts, tire changes, and vehicle towing.
• Coordinated with dispatch and customers to ensure fast and accurate service delivery.
• Operated towing equipment safely in time-sensitive and high-pressure situations.
• Assessed vehicle issues and determined appropriate solutions on-site
• Delivered strong customer service, resolving issues quickly and professionally.

• Operated various types of trucks to deliver products safely and efficiently.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Maintained accurate logs of driving hours, miles driven, and fuel consumption.
• Collaborated with dispatch team to optimize delivery routes and schedules.
• Managed daily delivery operations, ensuring on-time performance across multiple routes.
• Improved delivery efficiency by 15% through optimized route planning and time management.
• Handled customer accounts, invoicing, and payment collection with accuracy.
• Operated forklifts and warehouse equipment to support loading, unloading, and inventory management.
• Built strong customer relationships by resolving delivery and service issues quickly.
• Conducted vehicle inspections and basic maintenance to ensure safety and compliance.