DOROTHY Worzalla
Stevens Point,WI
Summary
Results-driven Operations Coordinator with proven strengths in logistics coordination, inventory oversight, and process implementation. Committed to enhancing supply chain efficiency and customer satisfaction through effective workflow improvements and quality assurance.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
WOW Logistics
Wisconsin Rapids, WI
09.2024 - Current
- Coordinated daily operational activities to optimize supply chain efficiency.
- Managed inventory levels using warehouse management systems to ensure accuracy and availability.
- Assisted in the development of process documentation for standard operating procedures.
- Collaborated with team members to identify opportunities for workflow improvements.
- Supported logistics planning by tracking shipments and resolving discrepancies promptly.
- Implemented best practices for safety compliance within operational processes.
- Monitored performance metrics to enhance service quality and customer satisfaction levels.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Assisted in recruiting, hiring and training of team members.
Shipping Specialist
Great Kids
Wausau, WI
07.2022 - 04.2024
- Coordinated shipping schedules to ensure timely dispatch of products.
- Managed inventory levels, optimizing stock flow and reducing delays.
- Implemented tracking systems to enhance shipment visibility and accuracy.
- Collaborated with vendors to streamline logistics processes and improve delivery times.
- Developed standard operating procedures for efficient order fulfillment operations.
- Managed inventory levels for accuracy and timely replenishment, minimizing stockouts and backorders.
- Reduced customer complaints related to shipping by implementing quality control checks prior to dispatch.
- Facilitated seamless communication between warehouse staff, carriers, and client representatives to resolve any discrepancies in a timely manner.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Inventory Control Supervisor
Cedar Grove Warehouse
Wausau, WI
08.2021 - 07.2022
- Oversaw inventory management processes to ensure accurate stock levels and timely replenishment.
- Developed and implemented efficient inventory tracking systems to enhance operational productivity.
- Trained and mentored team members on best practices for inventory control and safety protocols.
- Analyzed inventory data to identify trends, optimize stock rotation, and reduce excess inventory.
- Conducted regular audits of inventory systems to maintain accuracy and compliance with company standards.
Education
Associate of Science - Supply Chain Management
Fox Valley Technical College
Appleton, WI05-2014
Timeline
Operations Coordinator
WOW Logistics
09.2024 - Current
Shipping Specialist
Great Kids
07.2022 - 04.2024
Inventory Control Supervisor
Cedar Grove Warehouse
08.2021 - 07.2022
Associate of Science - Supply Chain Management
Fox Valley Technical College
Skills
- Scheduling management
- Customer invoicing
- Process implementation
- Supply ordering
- Training management
- Inventory oversight
- Logistics coordination
- Quality assurance oversight
- Vendor engagement
- Cost reduction strategies
- Scheduling coordination
- Management
- Customer relations
- Logistics expertise
- Warehouse operations
- Inventory coordination
- Cost control
- Lean manufacturing principles
- Logistics management