Christopher R. Estrada-Vazquez
Lebanon,Pennsylvania
Summary
Sport management graduate with hands-on experience in event coordination and customer service. Demonstrated success in enhancing customer satisfaction and leading teams during peak operations. Committed to achieving organizational goals through effective communication and adaptability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Associate
Walmart Inc.
Lebanon, PA
01.2021 - Current
- Facilitated customer transactions at self-checkout stations, improving overall shopping experience.
- Provided customer service and resolved issues to maintain satisfaction and loyalty.
- Cashier and service desk operations
- Inventory stocking and product organization
- Coordinated staff efforts and managed tasks to support supervisors during peak seasons.
Game Day Manager Intern
Albright College Athletics
Reading, PA
09.2025 - 12.2025
- Coordinated and supervised event staff and ball-persons to ensure smooth event execution
- Managed and monitored Signup Genius scheduling platform to streamline scheduling process
- Distributed event reminders and staffing communications to enhance team preparedness
- Aided athletic administrators in fulfilling coverage requirements
- Support overall match and event operations
Assistant Soccer Coach (Volunteer)
Lebanon High School Soccer
Lebanon, PA
06.2025 - 08.2025
- Executed practice drills and training exercises to enhance player skills
- Assisted coaching staff in developing structured practice plans
- Supported student athletes in building confidence and achieving performance goals
- Field set-up and equipment organization
Facility Operations Intern
In The Net Sport Complex
Palmyra, PA
05.2024 - 08.2024
- Supervise playing fields during tournaments
- Coordinated event logistics for teams, assisting with operations
- Prepared fields for events through maintenance and setup
- Assist with daily facility management
- Collected and analyzed scores to evaluate event success
Soccer Referee
Lebanon Revolution Youth Soccer Club
Lebanon, PA
06.2021 - 09.2022
- Officiated youth matches for players aged 3 to 12, ensuring fair play and adherence to rules.
- Coordinated setup of fields and tournaments, contributing to efficient event operations.
- Collaborated with event staff to streamline competition processes and enhance participant experience.
Cashier
Nino's Ny Style Pizza
Lititz, PA
06.2020 - 09.2020
- Processed customer transactions, ensuring accurate handling of payments and customer satisfaction
- Handled incoming calls, directing inquiries to appropriate departments for timely resolution
- Performed routine maintenance on equipment and facilities to ensure operational efficiency
Education
Bachelor of Arts - Sport Management, Business Administration
Albright College
Reading, PA05-2026
High School Diploma -
Lebanon High School
Lebanon, PA06-2022
Skills
- Sales techniques
- Customer engagement
- Customer relationship management
- Product knowledge
- Inventory control
- Operations scheduling
- Event management
- Facility operations and management
- Data analysis
- Team and staff management
- Organizational multitasking
- Time management expertise
- Effective communication skills
Certification
- Lebanon High School Soccer Captain- Grades 10-12
- Lebanon High School Volleyball Captain- Grade 12
- Four-Year Collegiate Soccer Athlete- Albright College
- HOSA Member- Lebanon County CTC
- 5 years employee at Walmart Inc.
- NSC Bloodborne Pathogen Certification
- AHA First Aid and BLS CPR Certification
- Stop the Bleed Certification
- Sport Marketing Essentials
- Modern Ticketing Essentials: Beyond the Ticket
- Crypto in Sports Essentials
- Metaverse Essentials: Building the Future
- Responsible Gaming Certification
- LinkedIn Advertising Fundamentals Certification
References
AVAILABLE UPON REQUEST
Volunteer Experience
Lebanon High School Soccer, Lebanon, PA, Assistant Soccer Coach (Volunteer), 06/25, 08/25, Assist coaching staff with practice planning, Field set-up and equipment organization, Run practice drills and training exercises, Mentor and encourage student athletes
Timeline
Game Day Manager Intern
Albright College Athletics
09.2025 - 12.2025
Assistant Soccer Coach (Volunteer)
Lebanon High School Soccer
06.2025 - 08.2025
Facility Operations Intern
In The Net Sport Complex
05.2024 - 08.2024
Soccer Referee
Lebanon Revolution Youth Soccer Club
06.2021 - 09.2022
Retail Associate
Walmart Inc.
01.2021 - Current
Cashier
Nino's Ny Style Pizza
06.2020 - 09.2020
Bachelor of Arts - Sport Management, Business Administration
Albright College
High School Diploma -
Lebanon High School