Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Timeline
Generic
Christopher Reyes

Christopher Reyes

Miami,United States

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Grove At Grand Bay
Miami, United States
03.2023 - Current

My responsibilities for this job is to fully assist with any person that walks into are building with the upmost great white glove customer service they’ve ever experienced whether it be new welcoming visitors or are exclusive residents. We also handle emails, receiving packages/deliveries, and log-in any shift notes of all things that happen during are shift. To my best knowledge we're mostly the front of the house representatives that symbolizes are well- known amazing building with a lot to offer for anyone and everyone.

Assistant Director Of Security

Platinum Group Security
Miami, United States
08.2020 - 03.2023

My duties in this job was to be the head of supervision of all security personnel in a high rise condominium building for residents protection and newly improved way of living, as to insure as well that no polices are being violated among the residents. It was a rotation of 3 security officers being front lobby greeter, rover, and command center rep monitoring all cameras that are located through all the exterior and interior of the building.

Retail Sales Representative

Sprint/T-Mobile
Miami, United States
06.2017 - 03.2020

As a retail sales representative, I excel in providing exceptional customer service by assisting shoppers in finding the perfect products to meet their needs. I am proficient in operating point-of-sale systems, handling transactions accurately, and maintaining a tidy and organized store environment. Additionally, I excel in upselling and cross-selling techniques, contributing to increased sales revenue. My strong communication skills and ability to build rapport with customers allow me to effectively address inquiries, resolve issues, and ensure overall customer satisfaction.

Education

High School Diploma - General Studies

Miami Coral Park Senior High
Miami, FL

Skills

  • Fast Typewriter
  • Quick Thinker
  • Very Persuasive
  • Dedicated
  • Hard-Working
  • Consistent
  • Confident

Certification

Florida Security D License, 09/2016 - Present

Accomplishments

  • Employee Of The Month 10 Times

Hobbies and Interests

My only interest is helping others in general to better are society and community as a whole knowing the potential is there to make this world a better place.

Timeline

Front Desk Agent

Grove At Grand Bay
03.2023 - Current

Assistant Director Of Security

Platinum Group Security
08.2020 - 03.2023

Retail Sales Representative

Sprint/T-Mobile
06.2017 - 03.2020

High School Diploma - General Studies

Miami Coral Park Senior High
Christopher Reyes