Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Christopher Rickman

Roanoke,VA

Summary

Highly skilled MQ-9 mechanic with 10 years in aviation maintenance industry. Repaired and maintained aircraft engines, flight systems and avionics at large MRO facility. Exceptional technical skills and attention to detail leading to management and client satisfaction. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Security Dispatcher

Hollins University
10.2021 - Current
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
  • Operated and monitored fire alarm and security CCTV systems to maintain building safety.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
  • Prepared detailed incident reports to facilitate appropriate follow-up.
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.

Integration Technician

General Atomics ASI
05.2016 - 10.2020
  • Installed, inspected, tested, adjusted, or repaired avionics equipment, such as radar, radioed, navigation, and missile controlled systems in aircraft or space vehicles
  • Fabricated parts and tested aids as required
  • Install and test various assigned aircraft systems and components ensuring they are fully operational and meet high-quality standards
  • Troubleshoot system issues including that may arise during testing procedures including but not limited to mechanical, electrical, and or structural systems and or equipment
  • Install and test various assigned aircraft systems and components ensuring they are fully operational and meet high-quality standards
  • Completes and maintains AFTO 781 after installation and testing of aircraft systems
  • Operated computer-aided drafting and designed applications to designed avionics system modifications
  • Kept records of maintenance and repair work.
  • Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Tested functional compliance of company products.
  • Inspected equipment, assessed functionality and optimized controls.

Aircraft Maintenance Technician

United States Air Force, USAF
10.2010 - 02.2016
  • A3X3 - Tactical, Developed strong work ethic and commitment to organization
  • Learned and utilized fundamentals of teamwork, leadership, safety, and quality control
  • Received instructions from management and delegated work responsibilities to employees
  • Assisted in planning training and operational activities to ensure productive work environment
  • Reviewed technical manuals for maintenance and repair work, useful in quality control checks
  • Mastered advanced soldiering skills such as teamwork, discipline, training, communication, and first aid
  • Excelled in basic, specialized, and professional development training
  • Provided training and mentoring to new personnel
  • Submitted reports as scheduled, using MS Office and military database software
  • Conducted day to day ground crew functions including but not limited to: launch, recovery, servicing, and inspections for six MQ-1B assets valued at $27 million dollars
  • Evaluated on eight Quality Assurance inspections garnering a 100% QA pass rate with zero defects
  • Recognized by Director for superior performance on November 2015
  • Performed end-of-runway, post-flight, pre-flight, thru-flight and phase aircraft inspections
  • Advised on problems maintaining, servicing and inspecting aircraft and related aerospace equipment
  • Troubleshot aircraft system malfunctions and replacement of major and minor components
  • Maintained accountability and serviceability of thousands of dollars worth of military weapons and sensitive equipment with no losses
  • Read and utilized schematics and technical manuals
  • Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
  • Inspected airframes to detect wear and other defects.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Evaluated individual aircraft components to identify and troubleshoot issues.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Removed components such as landing gear, engines, and flight control.
  • Obtained fuel and oil samples to check for contamination.
  • Diagnosed faults and developed resolution plans.
  • Performed flight line AFE preflight and postflight requirements.
  • Recorded maintenance actions in aircraft logbooks.
  • Collaborated with colleagues in developing and refining maintenance procedures.
  • Read and interpreted aircraft documentation to determine repair feasibility and methods.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
  • Assisted with aircraft and equipment transport and movement.
  • Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.

Crash Disabled Down Aircraft Recovery Team Member

Air Force
02.2011 - 05.2014
  • Responsible for recovery of any and all aircraft assigned or visiting area of responsibility to airfield .
  • performed routine crash recovery equipment inspections and repairs ensuring its readiness at all times.

Education

High School Diploma Or GED - Employee Relations And Team Managment

Airman Leadership Schoold
Incirlik AB, Turkey

High School Diploma -

William Fleming High School
Roanoke, VA

Some College (No Degree) - Aerospace/ Engineering

Embry Riddle Aeronautical University
Dayton Beach , FL

High School Diploma -

William Fleming High
Roanoke,va

Skills

  • Aircraft Technician( 10 years )
  • Document Generation
  • Company Procedure Adherence
  • Material Handling
  • Coaching and Mentoring
  • Resource Management
  • Forklift Certification
  • Attention to detail
  • Customer service
  • Identifying and resolving common customer issues
  • Data Entry
  • MS Office
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Organization and Time Management

Accomplishments

  • Aircraft Maintenance (10+ years)
  • Equipment Repair
  • Blueprint Reading
  • Schematics
  • Troubleshooting
  • Mechanic Experience
  • Order Picking
  • Customer service (4 years)
  • Typing
  • Quality inspection (10+ years)
  • Assembly (4 years)
  • Military Experience (5 years)
  • Cash handling (1 year)
  • Documentation review (10+ years)
  • Military Service
  • Branch: United States Air Force
  • Rank: E-4
  • Resolved product issue through consumer testing.

Additional Information

  • Authorized to work in the US for any employer
  • Secret Security Clearance Personnel Management

Timeline

Security Dispatcher

Hollins University
10.2021 - Current

Integration Technician

General Atomics ASI
05.2016 - 10.2020

Crash Disabled Down Aircraft Recovery Team Member

Air Force
02.2011 - 05.2014

Aircraft Maintenance Technician

United States Air Force, USAF
10.2010 - 02.2016

High School Diploma Or GED - Employee Relations And Team Managment

Airman Leadership Schoold

High School Diploma -

William Fleming High School

Some College (No Degree) - Aerospace/ Engineering

Embry Riddle Aeronautical University

High School Diploma -

William Fleming High

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