Christopher Rinehart
Baywood Hotels
Wallace,WV
3
years of professional experience
I am currently in school for Paralegal Studies. I possess managerial experience, having worked as a supervisor and MOD. I am focus-driven, striving to ensure everything is where it needs to be.
Work History
Guest Services Representative
7 Months- Greeting guests, ensuring a seamless check-in.
- Solving guest complaints and issues, ensuring guest satisfaction.
- Managing hotel operations in the absence of the General Manager.
- Acting as the Manager on Duty, ensuring all hotel operations are run in accordance with Marriott International Policy.
Customer Service Leader
2 Years- Aided in leading a shift of 5-10 employees.
- Managed Front End operations in the absence of Customer Service Manager.
- Oversaw cash handling procedures and completed daily accounting, reporting all variances.
- Resolved all customer disputes, ensuring total customer satisfaction.
Education
Associate of Applied Science - Paralegal Studies
High School Diploma
Skills
Guest accommodations
Technical proficiency
Guest relations
Issue resolution
Financial transactions
Conflict resolution
Detail-oriented
Computer skills
Timeline
Guest Services Representative
Baywood Hotels
03.2026 - CurrentRead More
Customer Service Leader
Food Lion
03.2024 - 03.2026Read More
Pierpont Community And Technical College
Associate of Applied Science from Paralegal Studies
Read More
Robert. C. Byrd High School
High School Diploma
Read More
We The People | USDC Northern District of WV
A national competition wherein high school students are presented with several constitutional questions and must formulate an answer before a panel of lawyers, teachers, and judges,