Christopher Roberts
Nashville,TN
Summary
Supply chain professional with strong background in managing logistics and streamlining supply chain operations. Known for strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, procurement, and process optimization, paired with diligent and proactive approach.
Overview
32
32
years of professional experience
Work History
EP (Electrophysiology) Supply Chain Technician
Tri-Star Centennial Hospital
Nashville, TN
03.2023 - Current
- Managed inventory levels to ensure timely availability of medical supplies.
- Coordinated supply chain operations, optimizing delivery schedules and reducing delays.
- Trained new staff on inventory management systems and best practices for efficiency.
- Streamlined procurement processes, enhancing supplier relationships and service quality.
- RFID (Radio Frequency ID) encoding, supply procurement and inventory
- Create VIRA's for new supplies to be added to PAR.
- Contact vendors via in person, email text or call for consignment procurement and expiration swaps.
- Trained in bill and replace procurement.
- Expiration rounding
- Training on PAR building
- Experience in SMART and Imobile procurement.
- Implemented safety protocols to maintain compliance with regulatory standards in supply handling.
Head Cashier
Lowes Home Improvment
Nashville, TN
08.2022 - 01.2023
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Alleviated customer service needs with policy-appropriate solutions.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Facilitated and logged store opening, closing, and shift changes.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Led cashiers and associates in providing thoughtful customer service.
- Maintained and updated security protocols for front desk operations.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained stock to meet expected customer demand.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Received and processed customer payments.
- Educated employees on register use, merchandising, and customer service.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Managed staffing levels to provide optimal support for cash register operations.
- Resolved escalated customer disputes with special actions such as discounts.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Materials Technician
Select Specialty Hospital
Nashville, TN
02.2020 - 06.2022
- Collaborated with two-person team to develop long range material demand plans and used gathered intelligence to work with suppliers to secure production reservations.
- Discussed needs with healthcare professionals in order to successfully match materials with requirements.
- Responsible for the purchasing of supplies for the facility.
- Responsible for the shipping and receiving of all supplies for the facility.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Collaborated with other departments to ensure accuracy and compatibility of supplies being ordered.
- Daily restocking of supplies to the floors.
- Preformed facility wide inventory twice a year.
Manufacturing Production Technician
Nissan North America Inc.
Smyrna, TN
08.2012 - 02.2020
- Provided production of Nissan vehicles utilizing various assists and tooling.
- Followed standard operating sheets (SOS) to complete each task of production.
- Followed safety protocols required by Nissan North America.
- Followed protocols for high quality vehicles required by Nissan North America.
- Provided versatility in each zone of production.
Security Guard
Tradewinds Island Resorts
03.2012 - 05.2012
- Monitored access control systems, including CCTV systems for nefarious activities such as theft and fights.
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored and authorized entrance and departure of employees, visitors and other persons.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Patrolled facility every hour to look for suspicious activities.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Shipping and Receiving Clerk
Clinton Memorial Hospital
08.1994 - 01.2009
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
- Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Education
High School Diploma -
Wilmington High School
Wilmington, OH06.1992
Skills
- Attention to detail
- Patrolling
- Reliability
- First aid certified
- Shipping/Receiving experience
- Stocking and Replenishing
- Store Opening and Closing
- Till Counting
- Customer Service
- Cash Register Operation
- Cash Handling
- Price Verification and Adjustments
- Product Location
- POS Systems
- Credits and Refunds
- Shipment Procedures
- Front-End Supervision
- Restock Products
- Merchandise Packaging
- Process Transactions
- Return and Exchange Processing
- Supplier relationship management
Timeline
EP (Electrophysiology) Supply Chain Technician
Tri-Star Centennial Hospital
03.2023 - Current
Head Cashier
Lowes Home Improvment
08.2022 - 01.2023
Materials Technician
Select Specialty Hospital
02.2020 - 06.2022
Manufacturing Production Technician
Nissan North America Inc.
08.2012 - 02.2020
Security Guard
Tradewinds Island Resorts
03.2012 - 05.2012
Shipping and Receiving Clerk
Clinton Memorial Hospital
08.1994 - 01.2009
High School Diploma -
Wilmington High School