Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Roche

Michigan City,IN

Summary

Proven track record in enhancing security and customer service at Blue Chip Casino, adept in report writing and incident reporting. Skillfully managed critical situations, reducing theft and vandalism significantly. Expert in fostering positive relationships, demonstrating superior customer service and problem-solving abilities. Efficient in utilizing technology for efficient operations.

Overview

5
5
years of professional experience

Work History

Security Officer

Blue Chip Casino
777 Blue Chip Dr
10.2023 - Current

• Checked IDs of guests/customers prior to entering business

• Observed, patrolled, & reported on the job site inside & out

•Performed & executed basic job functions such as communication through radio, escorts, anything involving money, etc.

  • Wrote detailed reports of all security breaches and investigations.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Shipping and Receiving Clerk

Home Depot
2531 Castor Ave
08.2020 - 09.2023
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.

.• Used handheld devices to scan in shipments

Assembly Line Worker

Zentis NORTH AMERICA
07.2019 - 03.2020

• Checked IDs of guests/customers prior to entering business

• Observed, patrolled, & reported on the job site inside & out

•Performed & executed basic job functions such as communication through radio, escorts, anything involving money, etc.

  • Wrote detailed reports of all security breaches and investigations.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

Tacony Academy
6201 Keystone
06.2018

Skills

  • Report Writing
  • Incident Reporting
  • General security
  • Superior customer service
  • Relationship building and management
  • Mobile Device Management
  • Teamwork and Collaboration
  • Customer Service
  • Time Management

Timeline

Security Officer

Blue Chip Casino
10.2023 - Current

Shipping and Receiving Clerk

Home Depot
08.2020 - 09.2023

Assembly Line Worker

Zentis NORTH AMERICA
07.2019 - 03.2020

Tacony Academy
Christopher Roche